Company Profile

Eli Lilly is the 10th largest pharmaceutical company in the world, with over 38,000 employees in more than 125 countries. Lilly brings innovative medicine to the marketplace that helps people live longer, healthier lives. Lilly is ranked as one of the best companies to work for, and their employees have sustained a culture that values excellence, integrity and respect for people.

Challenge

Employee engagement surveys showed room for improvement in rewards and recognition between supervisors and employees. The affiliate’s existing solution was a rewards and recognition process which peers would not use. It was typically only used by managers and required a formal awards nomination process to award employees for the previous year’s accomplishments.

Solution

Lilly Canada wanted to move to a solution that would recognize and reward sideways, up and down – as well as peer to peer, and also supervisor to subordinate and subordinate to supervisor. The affiliate also wanted something easy to use and easy to roll out to its employee base, in addition to a solution that was “current.”

Results

The company is now the number one affiliate worldwide when ranked against peer affiliates in employee engagement. “Our favorable response rate on the question on the ‘Voice of the Employee’ survey was so dramatically different year over year that our VoE score actually lifted and went up so high it raised us from mid-to-bottom in employee engagement to the top affiliate in Eli Lilly & Co.”

  • Employees’ Choice - 50 Best Places to Work, Glassdoor, 2012
  • 25 Top Companies for Leaders, Fortune, 2009 & 2011
  • 119 on the Fortune 500 List