Empowering Your Frontline: How to Reach and Engage Your Employees on the Go
John Fonte, Director of Mobile Products, Achievers
Brooke Meneely, Customer Success Manager, Achievers
Your frontline employees – behind the counter, on the phone, and walking the floor – are your brand. Understanding how to best engage these employees is at the core of delivering an outstanding customer experience. In this session, learn how Achievers Mobile can reach and engage employees as part of strategies to help employees feel empowered, motivated, and personally invested. Get a behind the scenes view of how customers have achieved astonishing success engaging large frontline workforces. You’ll walk away with an understanding of the variables and mindset that influence large scale mobile adoption.