Entries by Janet Hueglin Hartwick

Why Leaders Need to Be Conversationalists Not Communicators

It’s an open secret leaders are often poor communicators. “I’m not a people person” or “I’m not good with words” are often cited as reasons for avoiding conversations with staff and colleagues. Even though it’s well documented employee performance increases when leaders give staff feedback, many in authority choose not to put in the extra effort. Why is this?

In my experience, unrealistic expectations are partly to blame. Rather than telling leaders who don’t talk to their staff to have more frequent conversations, it’s time to look at what’s stopping these professionals from communicating in the first place.→ Read More