Emotion and Employee Engagement

Intention vs. Action: Love Human Beings Not Human Doings

We judge ourselves based on our good intentions, and we judge others based on their actions. The holiday season is full of good intentions – but also many emotional pitfalls and opportunities to feel let down, put down, or shut down. We feel more pressure to be positive and present with family and friends, on top of accomplishing everything else on our normal end-of-year ‘To Do’ list.

So what gets in the way of us fulfilling our good intentions? Most of the time, it’s our emotions.→ Read More

Measuring Employee Performance

5 Performance Measurement Myths

The question of how to measure employee performance represents one of the last vestiges of old-school HR methodology. Today’s workforce is digitally transformed, highly social and mobile, made up of multiple generations, and collaborating across virtual and global locations. There has been a profound shift in the workforce away from hierarchical, top-down organizations towards teams and collaboration, where having a culture of recognition can drive engagement and results far more effectively than infrequent reviews handed down from on high by management.→ Read More

employee recognition culture

It Takes a Recognition Culture To Spark Engagement

Today’s workplace is evolving rapidly. The recent focus on employee engagement has taught us plenty, including how closely tied employee engagement is to an organization’s success, and what happens in this disrupted, transformed workforce without engagement: our top talent moves on. We also know that one of the primary drivers of engagement is recognition. So where do those understandings lead? If we want to be successful in this changing landscape they lead to a workplace culture built on recognition, rewards, feedback and transparency.→ Read More

Case for Employee Recognition

Why Employee Recognition Matters

Do your employees feel recognized? Think carefully, because over 65 percent of employees report they don’t feel recognized at work. And lack of recognition just happens to be the number one reason why employees quit. Employee recognition drives employee engagement, and with higher employee engagement come lower turnover rates and stronger business results. Engaged employees perform 20 percent better and are 87 percent less likely to leave their organizations than their disengaged colleagues. Also, companies with the most engaged employees report revenue growth at a rate 2.5X greater than their competitors with the lowest level of engagement.→ Read More

Employee Recognition HR Stats

5 Eye-Opening HR Stats: Why Employee Recognition Matters

Employees are arguably the most important component of a successful business.  Employees put a human face on the product, build relationships with customers, and define the work culture that feeds business performance – yet 32% of companies struggle to retain top talent. What defines an effective retention strategy varies from business to business, but there is one common element that has been found to work across most business types and sectors: employee recognition. In fact, a recent Achievers’ study found that employees have a deep desire for recognition, with 93% hoping to be recognized at least once a quarter.→ Read More

Employee Appreciation

Spreading Employee Appreciation Across Achievers

It’s that time of year again, time to give thanks! And what better way to give thanks than to thank our very own employees here at Achievers. A business is nothing without its employees, which is why we encourage frequent employee appreciation. Today, we’d like to highlight some of the top employee recognitions sent across our ASPIRE platform, powered by Achievers’ HR technology. We’re proud of our employees and everything they accomplish day-to-day. Check out some of our favorite recent employee recognitions and get inspired to thank someone in your organization for a job well-done!→ Read More

Cox Automotive Spark Week

Lighting the Spark of Employee Engagement: Inside Cox Automotive’s Spark Week Celebration

Employees are a core determinant of company success, but with a staggering 68% rate of employee disengagement, it’s clear that effectively leveraging their full potential can be a precarious task. Factors that drive employee engagement vary across employees, but a crucial factor is how connected they feel to their company’s culture and values. In fact, 82% of employees believe culture is a competitive advantage, yet only 28% believe that they understand their culture well. Creating a great company culture is not an easy ‘drag and drop’ nor can it be quickly implemented to garner immediate results; it requires a thought-out strategy and the right tools to help execute.→ Read More

Employee Engagement during the Holidays

How to Boost Employee Engagement During the Holiday Season

Keeping your employees fully engaged during the holiday season, from Thanksgiving to New Year’s Day, is challenging. Workloads can get heavier as co-workers take time off. Employees are thinking about friends and family members who are off work for the holidays. Children are out of school, complicating scheduling. Employees must work extra hours in order to meet customer demands. Managers push their employees harder to meet year-end goals, yet often fail to give them adequate recognition. With only 34.1 percent of employees engaged at work at the best of times, it’s especially important not to lose sight of employee appreciation and recognition during the stressful holiday season.→ Read More

Learning and Development Programs

How to Leverage Learning and Development to Improve Employee Engagement

Are your employees reaching their full potential at work? According to a Middlesex University study cited in a recent Sh!ft infographic, of almost 4,300 workers polled, a whopping 74% felt that they weren’t achieving their full potential at work. So how does a business engage its employees to make them feel empowered and more productive? One answer is by providing the right learning and development opportunities.

But how do you determine which learning and development opportunities are right for your employees?→ Read More

High Employee Turnover

How to Protect Your Company from High Employee Turnover

Every manager and HR professional views employee turnover as a headache, but do you actually know how expensive and damaging it can be to your organization? Here’s a look at the dimensions of this complex problem and some tested managerial practices to alleviate it with long-term solutions.

The dimensions of the problem

Current statistics from Catalyst show that it costs an average of one-fifth of an employee’s salary to replace that person, which means that for a position paying $50,000 a year, your replacement costs will generally run over $10,000.→ Read More

How to Spot Who’s Going to Quit Next

Most of your company’s expenses are unavoidable, but employee attrition is one of the costs that you can have significant control over. Employee attrition can cost six to nine months’ worth of the departing worker’s salary, so it’s in your best interests to find ways to address employee attrition head-on. Of course it’s necessary to create a culture in your organization that makes people want to stay — but it’s equally important to be able to recognize which employee is planning to quit next.→ Read More

HR Nightmares

10 Scary HR Stats That’ll Make You Howl This Halloween

Skeletons in closets, magic disappearing acts, and people masquerading as someone else: Is Halloween coming or is it just the normal everyday stuff of HR nightmares? This year, avoid spooky business in the office by brushing up on these important HR trends.

#1: Unsuccessful New Hires Haunting Your Halls

A recent survey by Leadership IQ reported that, “46 percent of newly hired employees will fail within 18 months.” Forty-six percent! And it isn’t that you read their resumes wrong or they falsified their background and experience — it’s that those new hires simply are not a good fit for your company.→ Read More

Company Culture

Why Work Culture Directly Impacts Employee Performance

A recent study from researchers at the University of Warwick, cited by Entrepreneur magazine, revealed that happiness makes people 12% more productive. Said the authors of the study, Professor Andrew Oswald and Dr. Daniel Sgroi from the Department of Economics at the University of Warwick:

“Companies like Google have invested more in employee support and employee satisfaction has risen as a result. For Google, it rose by 37%… Under scientifically controlled conditions, making workers happier really pays off.” Added Dr.

Read More

Employee engagement

To the Point: How Achievers Builds Alignment Across the Organization

The role of a leader is to empower, engage, enable, and develop those around them in the workplace. It’s not an easy task and requires daily tending. So, how does one become a great leader? Marcus Buckingham, best-selling author and management expert, spoke at Achievers Customer Experience (ACE) Conference last fall on what makes a great leader. He shared two questions that exceptional leaders consistently ask their team: “What are you working on?” and “How can I help?” Buckingham’s argument is that these two questions should be at the core of every leader.→ Read More

Company Perks

5 Insanely Great Company Perks That Will Draw Top Talent

Life would be simple if hiring the best people were only a matter of offering competitive pay. Incentive Magazine revealed employee benefits are more valuable than ever – according to MetLife’s 10th annual study of employee benefits trends, there is a strong relationship between satisfaction with benefits and overall job satisfaction. In today’s tight talent market, employers have to claim a unique position for their brand if they want to snag the top-tier candidates. Here are five compelling perks your business can use to make all your job openings magnetic.→ Read More

Workplace Diversity and Employee Engagement

The Importance of Diversity and Inclusion On Employee Engagement

By: Jeff Waldman
Head of Talent, Security Compass
Founder, SocialHRCamp

It is no secret that there is a positive correlation between highly engaged workforces and strong employee productivity and business performance. Depending on who you talk to the numbers may vary, but all the data points to the fact that engagement drives performance. With all of this recent attention on employee engagement and its impact, it’s not surprising that boosting engagement is becoming a number one priority of C-level executives around the globe, a claim supported by Deloitte’s 2015 Global Human Capital Trends survey.→ Read More

Team Work Culture

The Language of Engagement

By: Karin Volo
Chief Joy Bringer, Evoloshen Academy

“I love my job!”
“I can’t wait for Monday again!”
“I’m doing what I was born to do!”
“I am living my life’s purpose!”
“I don’t consider this work—it feels like play!”
“Where did the day go? I got so much done!”
“This is the best company to work for!”

How often do you hear these types of statements? Or perhaps we should ask have you EVER heard anyone saying these things?

Within highly engaged organizations, statements like these are actually pretty common.→ Read More

Millennials at the workplace

Motivate Millennials With a Culture of Recognition, Inspire All

Millennials are the hot topic of conversation in human resources departments today. This much talked-about but little-understood new generation is coming into its own in the workforce and will soon represent more than half of all U.S. employees. As baby boomers continue to retire, companies are facing the challenge of attracting and retaining millennials to replenish their ranks. With this backdrop, understanding the kind of corporate culture millennials desire and the forces that motivate them is key. But when you dig a little deeper, you will find that many of the same forces that motivate millennials also have a broader positive impact on your entire workforce, no matter their generation or demographic.→ Read More

Culture of Trust

The Currency and Culture of Trust: 5 Ways to Improve Trust Within the Workplace


By: Bobi Seredich
Co-founder, Southwest Institute for Emotional Intelligence

Picture this: Your phone rings and you see the caller I.D. pop up on the screen. The little voice in your head questions, “Should I answer the call or send it straight to voicemail?” It’s understandable that we don’t always want to pick up our calls. But have you ever put yourself in the other person’s shoes and wondered how many times someone has chosen to not answer your calls?

As leaders, it’s important to get every call answered.→ Read More

Employee Experience

Beyond Employee Engagement: 6 Tips to Improve the Employee Experience


“There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.” – Jack Welch, former CEO of GE

The recent history of work has been characterized by increasing levels of automation, greater demands on workers’ time and an overall breaking down of the walls between work and home life.→ Read More

Team Morale

How to maintain morale when you let employees go

Layoffs and firings can cause a huge hit to team morale, so it’s important for HR and team leaders to help employees stay engaged.

Company Culture

Company culture: Where should it come from?

Everyone knows it’s essential to have a good company culture, but where is culture created? Is it at the executive level, or does it have to be grassroots?

Employee Health and Fitness Month

Celebrate Global Employee Health & Fitness Month

May is Global Employee Health & Fitness Month (GEHFM), so it’s a great opportunity for you to inject some new energy into your employee wellness programs

Employer branding

How to attract job candidates with excellent employer branding

It’s time for the HR team to start marketing. Employer branding is an essential part of attracting high-quality job candidates.

Tuition Reimbursement Policy

Do companies really benefit from giving tuition reimbursement?

Your tuition reimbursement policy may seem like an expensive investment to make in an employee, but many companies see it as a mutually beneficial perk.

Business Travel Tips

7 ways to make business travel easier on your employees

Employee wellness extends beyond the office. Use these business travel tips to keep your employees engaged when they’re on the road.

National Employee Benefits Day

National Employee Benefits Day: An article roundup

Benefits administrators and total rewards managers have a tough job, and they deserve to be celebrated.

Vacation Time

How to convince employees to take vacation time

Many Americans don’t take all of the vacation time they’re allotted, so managers and HR need to take a more proactive role in promoting time away.

Employee Appreciation Day

30 fun, fresh ideas for Employee Appreciation Day – or week!

Employee Appreciation Day is a great opportunity to reward and recognize your hard-working employees. These ideas are sure to please them.

Salary History

Stop asking for candidates’ salary history

HR should use market-based methods to determine compensation for new roles rather than asking for candidates’ salary history.

Employee Engagement Ideas

The best new employee engagement ideas for 2016

Employee engagement is “the top human resource challenge organizations anticipate facing in the next three to five years,” according to a survey conducted by the Society for Human Resource Management. If you want to stay ahead of this challenge, you need to keep your employee engagement strategy fresh, relevant, and exciting for all of your employees. Here are a few employee engagement ideas we think you should implement in 2016:

Introduce gamification

One coffee company found that their employees were having trouble retaining detailed information about their products, so it introduced a game-like quiz designed for mobile devices.→ Read More

4 ideas for celebrating employee anniversaries

We’re big advocates of everyday recognition, but we agree that there are some employee milestones that deserve extra-special recognition. Whether it’s anniversaries, retirements, or other major accomplishments, observing milestones is a great way to show an employee that you care about their contributions. Here are a few ideas for how you can celebrate milestones with a bigger bang:

  1. Collaborate on a personalized reward

HR can collaborate with team leaders to figure out what type of employee rewards or celebration would be most meaningful to the employee, whether it’s a gift certificate to a favorite restaurant, or a cake in their favorite flavor and color.→ Read More

Company Perks

Which company perks attract the best talent?

Gone are the days of poor working conditions, grueling hours, and no benefits. In recent years, companies have seen the importance of offering quality perks for their employees. This realization has spawned a steadily building competition among companies as they try to out-perk other employers. But with the myriad of options available, from unlimited vacation time, to office dogs, to free lunch, how can you tell if you’re creating a real impact or just spinning your wheels?

While company perks are not the primary reason candidates join companies, some benefits weigh heavier in a candidate’s decision process than others.→ Read More

Company Mission Statement

Why you should integrate employee ideas into your mission statement

How many of your employees could recite your mission statement, or even summarize it? If your answer is “almost none,” you’re missing out on a powerful engine for employee engagement. Too often, the company mission statement quietly resides on a website page no one ever looks at, while the actual fabric of company life is woven from the strings of daily tasks. Here’s why your organizational health depends on having a mission statement that resonates with your employees, and a few words about how to make that happen.→ Read More

Stress Management at Work

7 ways to reduce employee stress around the holidays

The holiday season is a cheery time, filled with lights, presents, and time with loved ones. Unfortunately, it’s also a stressful and exhausting time for employees trying to balance work and holiday responsibilities. So, in the spirit of giving, here are seven tips for helping employees deal with stress management in the office:

  1. Provide free flu shots at work

Arranging for free flu shots at work saves employees a trip to the physician’s office or pharmacy. This simple act also sends the message that you care about their health and time.→ Read More

Office Holiday Party

Underdressing & overserving: Avoid these common issues at your office holiday party

Do you dread throwing the obligatory annual office holiday party? Don’t worry; you’re not alone. While popular among employees, holiday parties can be stressful for managers because spouses and partners may be present, alcohol is usually involved, and inhibitions are generally lowered. Here are six of the most common pitfalls of office holiday parties, along with easy tips for heading them off.

Reluctant guests

This fact should go without saying, but we’ll say it anyway: Attendance at the office holiday party should not be mandatory.→ Read More

How to motivate employees during the holidays

How to motivate employees during the holiday season

The winter holiday season is often a distracting time for employees. They may be hosting family members or planning to travel, the kids are home from school, and they may be working under generalized holiday stress. The common outcome for business is a high absentee rate and a distracted work force, leading directly to lowered productivity. As a manager, it’s your job to find positive ways to keep everyone on task. Below are three basic tips to keep your employees enthusiastic about their jobs despite the pressures of the season.→ Read More

Dan Harris Meditation ACE 2015

Is meditation magic? It can quiet the brain, lower job stress, and increase focus

Imagine having a panic attack: a sudden feeling of terror that can strike without warning, even during sleep, and that can make you feel like you are having a heart attack or going crazy. Now imagine having one on live television with 5+ million people watching. That’s just what happened to Dan Harris, ABC news correspondent, co-anchor and author of 10% Happier: How I tamed the Voice in my Head, Reduced Stress without losing my Edge, and Found Self-Help that Actually Works.Read More

Human Experience at Work

Today’s workforce mindset – employees want a human experience


In today’s competitive economy, if two organizations are both doing a great job engaging their workforces, what makes one of them better than the other? Aon Hewitt recently surveyed 2,539 employees at companies of 1,000 or more across several industries, and Raymond Baumruk, partner and leader in the firm’s Next Practices/Employee Research & Insights group, shared top findings with attendees of Achievers Customer Experience (ACE) 2015.

Baumruk said they were somewhat surprised to find that the things many companies see as “differentiators,” employees actually view as “table stakes,” or basic expectations of potential employers.→ Read More

Bobi Seredich at ACE 2015

Day 1 at ACE 2015: EI is the X factor that creates engaging and inspiring leaders

The threshold competencies for a successful leader are IQ, technical skills, and emotional intelligence (EI). While most of us would think that IQ and technical skills are most important, in reality EI is twice as important as a predictor of leadership success.

In her Achievers Customer Experience 2015 (ACE) session, Bobi Seredich, co-founder of Southwest Institute for Emotional Intelligence, explains how EI is not only important for leaders, but also organizations as a whole. According to Seredich, EI and the ability to connect with your colleagues becomes even more important as one moves into senior leadership positions.→ Read More

Office Design for Employee Engagement

Office design: it affects employee engagement, health, and productivity

When you’re looking for ways to increase your employees’ well-being, your thoughts probably turn to medical benefits, steps challenges, and perks like healthy snacks in the kitchen. It’s true that those considerations all matter, but there’s another factor in employee engagement and job satisfaction that’s pervasive, yet often overlooked: office design. “The evidence linking good office design and improved health, well-being and productivity of staff is now overwhelming,” according to Jane Henley, CEO of the World Green Building Council. But you don’t need a brand-new building to improve your employees’ work experience.→ Read More

Dogs at work

Do dogs at work actually improve employee engagement?

Dogs at work are the latest perk to have employees salivating with envy. From Nestle Purina’s “bring your dog to work day” to the “woof-top” dog park built on top of Zynga’s San Francisco headquarters, a growing number of companies are letting employees bring their pooches to work.

The office is not your home, however. If it’s not appropriate for your employees to wander around in their PJs, why should you welcome dogs at work? Let’s take a look at the pros and cons, and whether it actually affects employee engagement:

Pooches reduce workplace stress

Employees who bring their pets have less stress.→ Read More

How to run a meeting that engages employees

5 ways to make meetings more engaging

All too often, business meetings are unproductive, unfocused, and just plain boring. While meetings may have a bad reputation, that doesn’t mean your team can’t work together to create a positive experience for everyone involved. When employees feel engaged in a meeting, it can generate an environment where ideas flow, team collaboration improves, and social bonds are strengthened. Here are five tips for how to run a meeting that increases employee engagement:

  1. Stand up and get the blood flowing

While many people have anecdotal evidence that standing meetings improve attention and engagement, there’s now research to support this claim.→ Read More

Commuting to Work

Driving me crazy: How bad commutes affect employee retention

There’s nothing worse than sitting in traffic or squeezing onto a crowded subway. But for many workers, it’s the way they both start and end their day. When we think about the issues that most affect employee happiness and turnover, we often overlook a major factor that actually takes place outside the office: the quality and length of an employee’s commute.

Long commutes can cause personal problems, physical problems, and ultimately disengagement from the workplace. Tweet: Long commutes can cause personal problems, physical problems, and ultimately disengagement from the workplace http://ctt.ec/frg2v+

While a recent study by the Brookings Institution shows that commute distances for both urban and suburban residents are increasing overall, managers do have options.→ Read More

Job Personality Test

Do personality assessments really help with hiring?

In the interests of efficiency, the hiring process is becoming increasingly automated. Hiring managers and recruiters are continually developing new ways to save time, reduce manual effort, and identify the best possible candidates for each open role. One outcome of this shift is that hiring managers are relying to an ever-greater extent on personality assessment tests. According to The Wall Street Journal, 8 of the 10 most prominent private employers now incorporate pre-hire personality testing in their application process.

For employers interested in following this trend, an abundance of such tests are readily available.→ Read More

The Importance of Corporate Social Responsibility

The importance of corporate social responsibility programs for employee engagement

Organizations with well-defined social responsibility programs can improve their brand reputation, attract more job candidates and customers, and increase employee engagement.

Corporate social responsibility (CSR) programs arose from the understanding that businesses function as a part of society—the success of each deeply affects the other. The importance of corporate social responsibility has increased in recent years, in large part due to the growing influence of millennials. According to the Brookings Institute, within 10 years millennials will represent three quarters of the workforce.→ Read More

Corporate Wellness Programs

Step it up! 5 ways to make healthy lifestyle part of your company culture

Corporate wellness programs can lead to better employee engagement, greater productivity, and fewer long-term health care costs. However, you don’t need enterprise-level resources to support your employees in leading a healthier lifestyle. Even small and mid-sized businesses can introduce changes that will support a culture of health and wellness, and many of them don’t cost anything.

“The workplace is too often an overlooked but important part of the employee well-being equation. With people spending so much time on the job, it’s key for companies to recognize their influence on people’s health, well-being, and productivity,” said Chris Boyce, CEO of Virgin Pulse, the habits-focused well-being company.→ Read More

Cultural Fit Interview Questions

6 questions every recruiter should ask to determine cultural fit

Savvy hiring managers have shifted their thinking about how to vet prospective candidates: they’ve realized that they have better long-term success when they focus on cultural fit moreso than work history and experience. While many job skills can be taught through on-the-job training, there’s almost nothing a manager or HR person can do to change an employee’s personality, work preferences, and sources of motivation.

Finding a person who is the right match for your company’s culture can be tricky. Check out six cultural interview questions every recruiter should ask to determine whether a job candidate is a fit for your organization.→ Read More

Employee HR Policies for retail stores

5 ways to improve employee health and wellness in the retail industry

When we consider which occupations pose a risk to employee health, retail positions don’t ordinarily come to mind. However, the OSHA category that includes retail workers suffers the second-highest number of on-the-job injuries and fatalities of all industry sectors. Fatalities in retail work are almost exclusively the result of assaults and violent acts, according to a report by the Centers for Disease Control. Hazards leading to injury include long periods of standing, heavy and awkward lifting, falling from ladders, problems from indoor air quality, and repetitive manual tasks.→ Read More