How many of your employees could recite your mission statement, or even summarize it? If your answer is “almost none,” you’re missing out on a powerful engine for employee engagement. Too often, the company mission statement quietly resides on a website page no one ever looks at, while the actual fabric of company life is woven from the strings of daily tasks. Here’s why your organizational health depends on having a mission statement that resonates with your employees, and a few words about how to make that happen.→ Read More
The holiday season is a cheery time, filled with lights, presents, and time with loved ones. Unfortunately, it’s also a stressful and exhausting time for employees trying to balance work and holiday responsibilities. So, in the spirit of giving, here are seven tips for helping employees deal with stress management in the office:
- Provide free flu shots at work
Arranging for free flu shots at work saves employees a trip to the physician’s office or pharmacy. This simple act also sends the message that you care about their health and time.→ Read More
Do you dread throwing the obligatory annual office holiday party? Don’t worry; you’re not alone. While popular among employees, holiday parties can be stressful for managers because spouses and partners may be present, alcohol is usually involved, and inhibitions are generally lowered. Here are six of the most common pitfalls of office holiday parties, along with easy tips for heading them off.
This fact should go without saying, but we’ll say it anyway: Attendance at the office holiday party should not be mandatory.→ Read More
The winter holiday season is often a distracting time for employees. They may be hosting family members or planning to travel, the kids are home from school, and they may be working under generalized holiday stress. The common outcome for business is a high absentee rate and a distracted work force, leading directly to lowered productivity. As a manager, it’s your job to find positive ways to keep everyone on task. Below are three basic tips to keep your employees enthusiastic about their jobs despite the pressures of the season.→ Read More
Imagine having a panic attack: a sudden feeling of terror that can strike without warning, even during sleep, and that can make you feel like you are having a heart attack or going crazy. Now imagine having one on live television with 5+ million people watching. That’s just what happened to Dan Harris, ABC news correspondent, co-anchor and author of 10% Happier: How I tamed the Voice in my Head, Reduced Stress without losing my Edge, and Found Self-Help that Actually Works.→ Read More
In today’s competitive economy, if two organizations are both doing a great job engaging their workforces, what makes one of them better than the other? Aon Hewitt recently surveyed 2,539 employees at companies of 1,000 or more across several industries, and Raymond Baumruk, partner and leader in the firm’s Next Practices/Employee Research & Insights group, shared top findings with attendees of Achievers Customer Experience (ACE) 2015.
Baumruk said they were somewhat surprised to find that the things many companies see as “differentiators,” employees actually view as “table stakes,” or basic expectations of potential employers.→ Read More
The threshold competencies for a successful leader are IQ, technical skills, and emotional intelligence (EI). While most of us would think that IQ and technical skills are most important, in reality EI is twice as important as a predictor of leadership success.
In her Achievers Customer Experience 2015 (ACE) session, Bobi Seredich, co-founder of Southwest Institute for Emotional Intelligence, explains how EI is not only important for leaders, but also organizations as a whole. According to Seredich, EI and the ability to connect with your colleagues becomes even more important as one moves into senior leadership positions.→ Read More
When you’re looking for ways to increase your employees’ well-being, your thoughts probably turn to medical benefits, steps challenges, and perks like healthy snacks in the kitchen. It’s true that those considerations all matter, but there’s another factor in employee engagement and job satisfaction that’s pervasive, yet often overlooked: office design. “The evidence linking good office design and improved health, well-being and productivity of staff is now overwhelming,” according to Jane Henley, CEO of the World Green Building Council. But you don’t need a brand-new building to improve your employees’ work experience.→ Read More
Dogs at work are the latest perk to have employees salivating with envy. From Nestle Purina’s “bring your dog to work day” to the “woof-top” dog park built on top of Zynga’s San Francisco headquarters, a growing number of companies are letting employees bring their pooches to work.
The office is not your home, however. If it’s not appropriate for your employees to wander around in their PJs, why should you welcome dogs at work? Let’s take a look at the pros and cons, and whether it actually affects employee engagement:
Pooches reduce workplace stress
Employees who bring their pets have less stress.→ Read More
All too often, business meetings are unproductive, unfocused, and just plain boring. While meetings may have a bad reputation, that doesn’t mean your team can’t work together to create a positive experience for everyone involved. When employees feel engaged in a meeting, it can generate an environment where ideas flow, team collaboration improves, and social bonds are strengthened. Here are five tips for how to run a meeting that increases employee engagement:
- Stand up and get the blood flowing
While many people have anecdotal evidence that standing meetings improve attention and engagement, there’s now research to support this claim.→ Read More
There’s nothing worse than sitting in traffic or squeezing onto a crowded subway. But for many workers, it’s the way they both start and end their day. When we think about the issues that most affect employee happiness and turnover, we often overlook a major factor that actually takes place outside the office: the quality and length of an employee’s commute.
In the interests of efficiency, the hiring process is becoming increasingly automated. Hiring managers and recruiters are continually developing new ways to save time, reduce manual effort, and identify the best possible candidates for each open role. One outcome of this shift is that hiring managers are relying to an ever-greater extent on personality assessment tests. According to The Wall Street Journal, 8 of the 10 most prominent private employers now incorporate pre-hire personality testing in their application process.
For employers interested in following this trend, an abundance of such tests are readily available.→ Read More
Organizations with well-defined social responsibility programs can improve their brand reputation, attract more job candidates and customers, and increase employee engagement.
Corporate social responsibility (CSR) programs arose from the understanding that businesses function as a part of society—the success of each deeply affects the other. The importance of corporate social responsibility has increased in recent years, in large part due to the growing influence of millennials. According to the Brookings Institute, within 10 years millennials will represent three quarters of the workforce.→ Read More
Corporate wellness programs can lead to better employee engagement, greater productivity, and fewer long-term health care costs. However, you don’t need enterprise-level resources to support your employees in leading a healthier lifestyle. Even small and mid-sized businesses can introduce changes that will support a culture of health and wellness, and many of them don’t cost anything.
“The workplace is too often an overlooked but important part of the employee well-being equation. With people spending so much time on the job, it’s key for companies to recognize their influence on people’s health, well-being, and productivity,” said Chris Boyce, CEO of Virgin Pulse, the habits-focused well-being company.→ Read More
Savvy hiring managers have shifted their thinking about how to vet prospective candidates: they’ve realized that they have better long-term success when they focus on cultural fit moreso than work history and experience. While many job skills can be taught through on-the-job training, there’s almost nothing a manager or HR person can do to change an employee’s personality, work preferences, and sources of motivation.
Finding a person who is the right match for your company’s culture can be tricky. Check out six cultural interview questions every recruiter should ask to determine whether a job candidate is a fit for your organization.→ Read More
When we consider which occupations pose a risk to employee health, retail positions don’t ordinarily come to mind. However, the OSHA category that includes retail workers suffers the second-highest number of on-the-job injuries and fatalities of all industry sectors. Fatalities in retail work are almost exclusively the result of assaults and violent acts, according to a report by the Centers for Disease Control. Hazards leading to injury include long periods of standing, heavy and awkward lifting, falling from ladders, problems from indoor air quality, and repetitive manual tasks.→ Read More
Employee engagement is tricky even for full-time employees who are immersed in your company culture. For hourly and part-time employees, true engagement is even more difficult to accomplish. In many cases, your hourly or part-time employees are working in lower-paying roles with limited flexibility, no benefits, and a clock-in/clock-out mentality.
If you’ve noticed that your part-timers are feeling disconnected or unmotivated, there are several ways to motivate employees that will improve their experience, and ultimately their job performance.
Many part-time and hourly employees have limited or no control over the schedule they work.→ Read More
Many companies tout their employee training and development programs as major perks of employment, but their staff doesn’t always agree. Any professional education program will come with a price tag, so it’s crucial that your employees truly benefit from these offerings. If you offer programs that don’t meet the needs of your employees, you’ll pull them away from their work and add unnecessary commitments to their plate: a lose-lose situation for both the company and employees. Before you put a program in place, but sure that you’re establishing activities or courses that will genuinely contribute to your employees’ growth.→ Read More
Are you and your employees ready for summer? Maintaining employee engagement during summertime can be challenging. But you don’t need to resign yourself to a period of low productivity and motivation just because temperatures are rising. Try these employee perks to keep your team members in the game while also giving them a chance to enjoy the season.
Flexible Work Schedules
Flex schedules are the norm in an increasing number of workplaces, and summer may be when your employees need them the most.→ Read More
by Andrea Vearncombe, Total Rewards Manager, Achievers
Do you give your employees big annual bonuses as a reward for their work? Or perhaps you just give them out of tradition? If so, you have plenty of company: It’s common to rely on annual bonus plans to build employee motivation and pad salaries. However, a lot of bonus plans aren’t set up in a way that truly motivates good work. There’s a psychology behind rewards and employee incentives that you need to understand before you can create an effective bonus structure.→ Read More
The benefits of telecommuting are becoming clearer, and this practice has gained popularity so fast that it is now considered a standard perk in some industries. Forrester Research predicts that by 2016, 43 percent of the U.S. workforce will primarily work from home. Not only that, but a Global Workplace Analytics survey found that 36 percent of employees would choose a telecommuting option over a pay raise. Would your organization benefit from allowing, or encouraging, some employees to work remotely? There are a few key factors you should consider before you decide to offer this option.→ Read More
Are you one of the 64 percent of managers who expect their employees to be continually available by email and phone? This figure comes from a recent survey by Workplace Trends, and the ramifications of blurring the boundaries between personal time and work time are concerning. Too often, both employers and employees assume that true dedication means they’re never off the clock – in reality, this inability to leave work behind yields only inefficiency and emotional burnout. Forward-thinking employers support (and even pay) their staff to disconnect completely when they’re not at work.→ Read More
How do you evaluate candidates for a job? Is college grade point average (GPA) an important metric that you integrate in your decision? In an era when analytics have become a key part of almost every business decision, GPA seems like an obvious number to rely on. It’s time to realize, however, that not all metrics are created equal. Many human capital experts agree that GPA has little or no predictive value for the performance of a student in their eventual job.→ Read More
by Andrea Vearncombe, Total Rewards Manager, Achievers
Why do your employees show up at work every morning? If you think it’s just to earn a paycheck, then you’re overlooking something essential about human motivation. Most people agree that fair compensation is a requirement for employee engagement and job satisfaction, but it only meets the bare minimum.
Research studies published in Harvard Business Review demonstrate that the overlap between pay level and job satisfaction is actually less than two percent. Of course salaries have to be competitive if you want to attract and retain employees in the first place, but once people are able to meet their basic lifestyle needs, their happiness and engagement are actually driven by non-financial factors.→ Read More
These days, many companies are clamoring for college grads; each year brings a fresh pool of talent for you to tap. The great news about graduates is that if they’re intelligent and adaptable, they can work in almost any sector of your business. But what’s the best way to compete against all the other organizations trying to recruit the same candidates?
Keep in mind that new graduate recruitment and hiring millennials requires a different approach than recruiting seasoned professionals.
Demonstrate your company’s mission and meaning
Most college students want to feel like they’re a part of something meaningful and something that has a positive impact on the world.→ Read More
The end of the year is just around the corner. In a little over two months, you’ll have goals to meet, budgets to decide, holidays to plan for, and let’s not forget the start of the flu season. In other words, you probably aren’t thinking much about taking time off—but you should.
Americans are neglecting their vacation benefits, taking fewer days off in 2013 than at any time in the past 40 years. And, if you believe the studies about sitting for more than six hours per day, things aren’t looking good for those of us tied to our desks, 40-60 hours per week.→ Read More
You’ve heard it before: In today’s War for Talent, highly skilled job seekers have a plethora of workplace choices, meaning organizations must differentiate themselves to attract and retain great people.
So how do they do it? One way is having a noteworthy company culture. Company culture is a trending HR topic and, according to Harvard Business blogger Michael Mankin, it is “the glue that binds an organization together and the hardest thing for competitors to copy.”
But to find out just how important a company’s culture is to recruiting and retaining top talent, I decided to go straight to the source: The queen of culture herself, Achievers’ Culture Manager, Kristal Thorne.→ Read More
The “open door” policy is ubiquitous in the business world, but following through on that practice can be a challenge. Many of us set out with the best intentions, but when we’re at the point of crossing the proverbial threshold, we chicken out.
Sound familiar? Don’t worry; you’re in good company. This week we’re sharing some of our favorite insights on infusing transparency, and creating a culture of constructive, consistent feedback in the office.
It’s not easy getting a room full of over 400 people to jump to their feet, but that’s exactly what happened this year at the Achievers Customer Experience – #AACE14. Between standing up to stretch, popping up to shake hands with a new friend, and giving a few standing ovations, we found ourselves enthusiastically standing around—or, more appropriately, standing up.
One recurring theme from day two that got people up and out of their seats was communication. Here are three great insights that resonated with the crowd, and got everyone on their feet and engaged in the conversation.→ Read More
As more and more Millennials graduate and enter the workforce – while Boomers begin to retire – HR professionals and employers seek to understand how to effectively manage both generations while ensuring a smooth knowledge transition. But with generational stereotypes, a modern workplace and a potential skills gap, effective management and mentorship can be a challenge.
Craig Malloy, Cofounder and CEO of Lifesize Communications, recently guest wrote for Forbes and discussed the challenges and opportunities that come with managing Millennials and Boomers in the workplace.→ Read More
In this week’s Ask Achievers, Jewel Celestine shares best practices for giving constructive criticism. Jewel is the Employee Success Business Partner at Achievers, where she develops and implements strategic HR initiatives pertaining to performance management, talent development, and employee engagement. She has been in human resources for the last ten years serving as a learning and development consultant, HR business partner, and HR strategist.
Dear Ask Achievers,
Our organization has praise down, but we seem to be struggling on the constructive criticism front.→ Read More
Our latest SlideShare illustrates ArcelorMittal Dofasco’s journey to achieve Employee Success™. Follow along and learn to launch and maintain a successful rewards and recognition program with real business impact.
Organizations with high engagement rates are 78 percent more productive and 40 percent more profitable than disengaged organizations1. Top employers realize that an engaged workplace begins with a recognition-rich culture, and that is where the Credit Union ONE Employee Success story starts.
In our biweekly column, Ask Amelia, Achievers' head of HR Amelia Generalis addresses reader questions on creating employee success. This week Amelia offers ways to measure productivity in your workforce.
In our biweekly column, Ask Amelia, Achievers' head of HR Amelia Generalis addresses reader questions on creating employee success. This week she has fun ideas for showing your employees gratitude!
As I look back on this week in the world of Human Resources, there is one strong theme that I just can’t avoid talking about in this post. If you haven’t logged into LinkedIn or surfed any news sites you might have missed the announcement that Marissa Mayer, CEO of Yahoo, made in regards to Yahoo’s new remote working policy. In the age of SAAS, smart phones and online collaboration software many professionals were surprised by this announcement. It has made national news and brought up many great points for discussion that I would like to share with you.→ Read More
Avoid fading into the background noise and create something your competition can’t rip off. By building a unique company culture, your employees will be more aligned to drive results that impact the big picture, and more likely to stick around.
Learn how steel manufacturer ArcelorMittal Dofasco created an Employee Success program using recognition, and how it overcame the obstacles of organizational change. Gain insights on proven best practices and common challenges associated with dramatic change.
John Reh from About.com recently wrote about the intricacies of company culture. Company culture has the potential to make or break a company, especially for growing organizations that rely on scalability.
Make sure that you’ve aligned your organization for scalable success by fostering a strong corporate culture. Review your company’s mission, vision and values to make sure your culture is designed to support them.→ Read More
You may have heard about the recent patent lawsuit and trial between Apple and Samsung. A few weeks ago, the jury found Samsung guilty on multiple counts and ordered the company to pay $1 billion in damages. Although the trial was a dispute about patent infringement, Apple claims the lawsuit and victory was not about patents or money but about values.
After the verdict, Apple CEO Tim Cook sent a memo to employees (you can read the memo here). As Cook states, “For us this lawsuit has always been about something much more important than patents or money.→ Read More
Although sparking a corporate culture movement is not easy, it most certainly is a worthwhile investment as it can change employee productivity, engagement and loyalty to a company. Zappos CEO Tony Hsieh considers company culture to be the #1 thing CEO’s should focus on for long-term success. At Zappos, 50% of what employees are evaluated on is their fit in the company culture. From Hsieh’s standpoint, if the culture is right everything else will fall into place.→ Read More
Dear A Advisor,
Many of the teams in my company are expanding and I’m looking for new managers to lead them. I’m looking for candidates that will fit in well with my teams’ cultures, but who will pinpoint improvements to be made in the teams. Since my teams already have a strong culture, I think it’s particularly important to protect it. How do I determine whether a candidate is able to balance these competing demands?
Looking for Leaders→ Read More
In her recent Inc.com article, Margaret Heffernan speaks about simple ways to make people happy at work. She mentions the importance of fair treatment, speaking to a call center representative who reported that at his work “Everybody Here is Somebody.” The job wasn’t thrilling, the pay wasn’t great, but every single person was treated with love and respect. Just walking through the door, he said, made you glad to come to work.
Create a culture of recognition where your employees feel valued and appreciated for their contributions, and you’re guaranteed to create happy and engaged workforce with employees who are aligned with to your company’s success.
I’ve worked in plenty of offices that have undertaken office challenges, whether to undertaken environmental initiatives, become healthier, fundraise for a worthy cause, or volunteer our time. These initiatives contribute to employee engagement by facilitating personal goals alongside professional ones; companies that invest in their employee’s personal growth as well as professional demonstrate their commitment employees’ holistic happiness and productivity. They’re always fun while they last, but then afterwards the team usually goes back to their old habits.→ Read More
Dear A Advisor,
My co-workers and I all get along really well and our company often hosts events to celebrate successes in our business. I think that our tight-knit social group is a great tool for our company culture. How can we leverage these events so that they have a positive impact on our workplace culture?
Tight Knit→ Read More
We’re all familiar with the phrase, “the customer is always right.” Even though customers may not be right, they should be treated as such, regardless of the issue.
Moments of outstanding customer service stick with us and turn us into lifelong customers. This is why the smartest companies treat their employees as their first customer and provide a competitive employee experience to create loyal employees. And, since employees are accountable for providing customer value, it’s the loyal employees that create loyal customers.→ Read More
Dear A Advisor,
I’m a manager of a large team and my company is thinking of introducing a recognition program. I know that our current company culture could be better: some of my employees feel like their work gets ignored while others’ work is disproportionately appreciated and it fosters resentment amongst my team. I’m willing to put in the hard work to improve morale and change the culture of my workplace, so how do I leverage a recognition program to correct this issue?→ Read More
“an act or instance of failing or proving unsuccessful”
Failure is a gift. It’s actually a vital part of being successful.→ Read More
Dear A Advisor,
I’m a business owner and I’m very happy that I’ll be able to substantially increase my employee base beginning next year. My current staff have a very high level of engagement, but I know that with growth culture can change. I want to ensure that my new hires can become as engaged as my pre-existing staff. How can I preserve the great culture of my company as it grows?
Thanks for your help!
Growing Pains → Read More