You want your employees to be engaged in what they’re doing, so the first step is making sure they’re not overwhelmed with outside commitments. Silicon Valley CEO Raj Narajanaswamy makes a strong case for how fostering a healthy work-life balance throughout your company will contribute to better financial outcomes. He points out that work-related stress routinely costs American businesses $200 to $300 billion annually — and that doesn’t even begin to address the less quantifiable ways in which anxious workers erode your company culture.→ Read More
What are you doing to integrate recognition into your everyday work life? According to a 2018 report by Achievers and Aptitude Research Partners, companies identified recognition as having the greatest impact on employee engagement. This isn’t surprising considering 60% of companies plan to increase their investment in social recognition technology this year. With social recognition comes positive business results:
- 4X more likely to improve stock prices
- 2X more likely to improve NPS scores
- 2X more likely to improve individual performances
Recognition should not be limited to a one-time occurrence.→ Read More
Meet Lauren Brittingham
Director of Organizational Development, Bayhealth Medical Center
Lauren Brittingham is the Director of Organizational Development at Bayhealth Medical Center, a not-for-profit healthcare system with more than 3,700 employees. Seven years ago, Lauren was hired by Bayhealth Medical Center to focus on “special projects” for the Human Resources (HR) department. She has grown a successful career in HR ever since, climbing up the ranks to director-level at Bayhealth Medical Center. With a Master’s Degree in Public Administration (with a concentration in Health Policy) and seven years of HR experience in her back pocket from Bayhealth Medical Center, she is well equipped to make a powerful impact on Bayhealth Medical Center’s culture and employee experience.→ Read More
Employee engagement is an ongoing issue. What can we do to effectively engage employees? Start with recognition and feedback. According to Aptitude Research Partners, companies identified recognition as having the greatest impact on engagement. And it doesn’t stop at recognition. Go the extra mile with employee feedback, pulse data and personalized actions in real-time to immediately address any disengagement. Dr. Natalie Baumgartner, Chief Workforce Scientist for Achievers, shares in an HRO Today article about how to effectively leverage recognition and feedback to boost engagement across your organization.→ Read More
Meet Jacqueline Scafidi
Employee Experience Specialist, Zurich North America
Jacqueline Scafidi is on a team that leads company efforts which examine and evolve the employee experience in the workplace. Through her role with Zurich North America, she takes a human-centered approach towards recognition and rewards, volunteering, and targeted ways to engage employees in their work environment. She began with her current team in 2010, when Zurich invested in a growing team dedicated to community investment and the full employee experience. Jacqueline finds fulfillment in contributing to creative workplaces that engage a diverse set of thoughts and strategies, and has a passion to provide an approachable and distinct service experience for the customer and fellow colleagues.→ Read More
Thirty-three percent. It’s a fairly low number. We wouldn’t want to see that number for our customer satisfaction or client retention rates. But that’s the number of American workers who report being engaged at work. And if a figure that low isn’t acceptable when it comes to our clients, it shouldn’t be acceptable when it comes to employees either. Low engagement leads to poor performance, dissatisfaction, and higher turnover. But there are ways to combat this disengagement. Employment engagement contests help keep people motivated and gives everyone a common goal beyond just doing well at work.→ Read More
When your company is undergoing change, you already face plenty of challenges. One issue that might not make it to your short list of priorities is actually crucial: the need to maintain employee engagement. Organizational change efforts have a startling failure rate of 70 percent, and one major reason for this failure is that executives don’t do what it takes to get buy-in from their employees. An Aon Hewitt study found that the number of actively disengaged employees rose by more than 50 percent during situations where job duties were impacted by their company being acquired.→ Read More
A recent study revealed that 87 percent of employers surveyed rank improving retention as a key priority for their business. If you work in management or human resource, this statistic should come as no surprise. Low unemployment rates, the transformation to a candidate-driven job market and the fierce competition to attract top talent has helped employers realize the full value in their current workforce.
The Link Between Engagement and Retention
The question facing employers today is not whether they need to improve retention rates, but how to improve these rates on a long-term basis.→ Read More
Are you an HR professional who’s eager to give your company the advantages of a technology-based social recognition program? When you make your pitch to key executives, you need a way to define and quantify the benefits of such a program. Below, we line up five positive impacts of recognizing and rewarding your employees; present these to anyone who cares about your organization, and you can’t help but win them over!
Impact on Individual Workers
Meet Sandra Garcia
Global Compensation CoE (Center of Expertise) Lead for Global Strategic Initiatives – Global Recognition and Global Service Awards Programs, General Motors
Sandra Garcia resides in Rosario, Argentina and has worked for General Motors (GM) for close to 21 years. Sandra knew early on in her career that she wanted to work for a global company that would allow her to collaborate with people from different countries and cultures. She wanted the opportunity to expand her skillset and be challenged on a daily basis.→ Read More
If you’re a supervisor or manager, you probably know how much more productive your team is when you make the effort to recognize each person’s contribution. In order to take employee recognition to the next level, however, and establish a company-wide system of rewards, you’ll need to be able to present the investment to your CEO or CFO in terms of the financial bottom line.
Fortunately, a growing body of research makes this easy. A Workplace Trends Report finds that recognition programs yield 50 percent higher sales, 27 percent higher profits and 21 percent better retention.→ Read More
Are you currently using recognition to boost employee engagement across your organization? You should. Scotiabank, a leading financial services provider, is already ahead of the curve and finding innovative ways to spread employee recognition across 90,000 employees globally. Before diving straight into Scotiabank’s recognition success, let’s get to know the company a bit. Scotiabank was founded in 1832 in Halifax, Nova Scotia. With close to 90,000 employees around the world and over 23 million customers, Scotiabank is a leader in financial services in North America, Latin America, the Caribbean and Central America, and Asia-Pacific.→ Read More
Paid Time Off (PTO) Is More Than a Privilege
Hard work and determination are as American as Jersey Shore reunions and bacon-topped desserts. And to make ends meet in our highly competitive, ultra-consumerist society, U.S. employees often find themselves putting in long hours, taking fewer lunch breaks, and even getting side-gigs to keep pace. Well, worth it or not, thou who burneth the candle at both ends burneth out entirely. That begs the question, is all the tenacity balanced with sufficient PTO and the ability to stay home when you’re sick?→ Read More
Ever since people started working for each other, supervisors have tried to figure out the best way to reach their performance goals and keep workers on task. Too often in human history, this meant that people with less power were simply compelled to work, and incentives — if they existed — consisted merely of being allowed to survive. After several evolutionary waves, we have a deeper insight into what truly motivates people, and today’s incentives are about far more than compensation.→ Read More
On the inside, you’re full of warm-hearted gratitude for the loyalty of employees who stick around for the long haul. The question to ask yourself is whether your team knows how much you appreciate their efforts. They can’t read your mind, so celebrating employee milestones and work anniversaries is a way to showcase your positive energy and spread it around. It’s also a way to strengthen your company’s financial position, because a stronger work culture leads directly to stronger employee engagement.→ Read More
When a critical piece of business technology suddenly stops operating properly, your first reaction is to find the problem and get it up and running at full-capacity, as soon as possible.
Yet, when it comes to your most valuable business asset, your employees, many company leaders aren’t as quick to react. Unfortunately, according to a new SHRM report, 38 percent of employees feel overwhelmed by how much they have to get done at work. What’s more, a January 2017 report by Kronos and Future Workplace found that 46 percent of human resources professionals blame burnout for up to half of their staff quitting each year.→ Read More
We’ve all been there. Your coworker Sam is moving on to a new opportunity. Goodbyes are being said. Personal email addresses are being exchanged so everyone can “stay in touch”. Sam’s cardboard box is filled with the usual suspects: family photos, a mousepad with the Dallas Cowboys logo, the chrome stapler he secretly lifted from the supply closet and a Ziplock bag full of client business cards he has gathered over the years.
Now, here is where the real fun begins.→ Read More
Here at Achievers we love Employee Appreciation Week! In celebration of Employee Appreciation Week, we want to turn the spotlight to Achievers’ employees. We’re highlighting some of our favorite Achievers moments within the past year, from fun culture videos to employee recognitions. To kick things off, we want to bring it back to our Achievers Carpool Karaoke video which we played during our company-wide Recognition & Rewards (R&R) meeting. You don’t want to miss this:
This is not the 1960s, but it’s difficult to convince many female employees who function within outdated corporate Human Resources policies. The policies read like a military manifesto by describing rigid schedules and failing to mention recognition and reward systems or establishing promotion policies favoring men. The HR policies form the unforgiving backbone of an organizational culture that disengages the modern woman, even as the organization struggles to understand why it cannot meet gender diversity workforce goals, has difficulty with recruiting and hiring talented and skilled women and is challenged with low female employee retention rates.→ Read More
Employees are the most valuable part of any organization and HR’s responsibility to engage employees is crucial for organizational growth. The latest development in the ever-changing world of HR technology software consists of major disrupters within the recent years, from listening tools to in-depth analytics and much more.
According to an article published by the Society of Human Resource Management, it was claimed ‘Investors, seeking the next big step in breakthrough technology, plunged more than $2 billion into HR tech systems and platforms in 2016.’ This clearly states the massive breadth of advancements the HR world has gained accessed to.→ Read More
You likely know that people don’t perform as well when they’re feeling disengaged or distracted, but you may not realize how pervasive a problem this is in today’s workplace. How happy are your employees? Is employee happiness at a low or a high? The latest Gallup poll (collected from over 80,000 workers) on employee engagement tells a dismal story. In 2015, only 32 percent of workers say they’re “engaged” at their jobs. Over 50 percent say they’re “not engaged,” while another 17 percent state that they are “actively disengaged.” Furthermore, this data has shown no significant change since Gallup first started this annual poll in 2000, so the problem is persistent.→ Read More
While you may do your best to spread seasonal cheer and appreciation, it’s important to keep in mind that this time of year is not all sparkles and snowflakes for your staff. Many of them will be trying to balance holiday schedules and family complications while feeling added stress due to end-of-year work tasks. Furthermore, absences and vacations often leave big holes in staffing right when the duties are most intense. With only 34.1 percent of employees engaged at work without the distractions associated with the holidays, don’t be surprised if the holidays bring a decline in productivity and a decrease in employee engagement.→ Read More
It’s that time of year again, time to give thanks! And what better way to give thanks than to thank our very own employees here at Achievers. A business is nothing without its employees, which is why we encourage frequent employee recognition and appreciation. Today, we’d like to highlight some of the top employee recognitions sent across our ASPIRE platform, powered by Achievers’ HR technology. We’re proud of our employees and everything they accomplish day-to-day. Check out some of our favorite recent employee recognitions and get inspired to thank someone in your organization for a job well-done!→ Read More
It’s no secret that an engaged employee is a productive employee, but fostering and maintaining that initial focus and enthusiasm is no easy task. Employee engagement relies on sparking an emotional investment in the company and creating an atmosphere in which everyone is motivated to work toward common goals. Considering only 29 percent of workers say they’re actively engaged at work, this is an issue most businesses contend with on a daily basis. Digital technology has rewritten the rules for both business and personal interactions.→ Read More
Hourly workers are among the most unhappy employees in the workforce. They often take fewer vacations, have worse benefits, and are passed over for promotions compared to their salaried counterparts. This isn’t surprising. When most companies hire hourly workers, they often focus solely on the dollar amount they must pay to attract qualified candidates, rather than the perks and benefits that can set them apart from other potential employers.
Don’t be MOST companies.
With hourly rates climbing in most major cities, it can be hard to make your job look enticing.→ Read More
Are you haunted by worries that your best people might quit right before a key deadline? Does lack of team alignment keep you awake at night? Don’t let the tentacles of leadership doubt creep into your brain during hours when you should be rejuvenating. Read through these thirteen hair-raising employee engagement and recognition statistics below and banish any lurking shadows from your company culture.
1. Workers Are Still Rewarded Just for Existing
How do you effectively engage over 10,000 employees? This was the challenge presented to Smart & Final, a major chain of warehouse-style food and supply stores. Smart & Final has over 10,000 employees and approximately 211 stores in 5 states. Their previous employee recognition strategy consisted of a ubiquitously disliked service awards program that was perceived by employees as being impersonal and demotivating. This type of employee experience was unacceptable and something had to be done about it. The Smart & Final team took on the huge task of overhauling their employee recognition strategy and finding a new way to boost employee engagement across the entire organization.→ Read More
How many of us have ever been out to dinner and looked around to see that every person at the table is on a mobile device? Or observed a group of young people hanging out “together” while barely lifting their eyes from a screen? When we see technology being used this way (or are guilty of too much screen time ourselves) it can be easy to assume technology is pushing human beings apart.
And while internet addiction is a real thing (as one psychologist put it, we’re “carrying around a portable dopamine pump”) there is little evidence proving that technology as a whole is hurting our ability to communicate or empathize.→ Read More
Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) is strengthening employee engagement. Are you?
In a recent Gallup survey, they found that only 1 out of 3 U.S. workers feel they received adequate recognition in the past seven days. Even worse, employees that aren’t recognized at a satisfactory level are twice as likely to leave their job compared to those that are. Why should you care? Because 70% of workers say they’d work harder if they felt their efforts were better appreciated and companies with the most engaged employees report revenue growth at a rate of 2.5X greater than their competitors with the lowest levels of engagement.→ Read More
Achievers is honored to be listed as #1 out of 13 ranked vendors in both the Overall Excellence category and Breadth of Service category in the HRO Today’s Baker’s Dozen Survey. Read the press release here.
Employee recognition is a very important part of company culture. So much so, more and more HR Tech is dedicated to making employee recognition easy for both employees and managers. And it can address important business objectives relating to employee engagement, like attracting top talent and increasing productivity.→ Read More
If you were asked about your top priorities as a manager, how would you answer? Increasing productivity would probably be first on your list, along with steady company growth, low employee turnover, seamless teamwork, and high employee engagement — after all, most businesses share similar goals.
However, you might not have considered developing an excellent company culture among your top-tier priorities, even though it is the foundation for every one of your key goals. When focusing on creating an amazing company culture, you will discover that other elements of business success fall into place organically.→ Read More
All businesses are comprised of a variety of capital, with human capital being the most critical to sustainability and success. The minds that drive innovation, the behaviors that build culture, and the personalities that forge relationships are all components of human capital. Employee Appreciation Week (or Day, Month, Year; however your organization chooses to celebrate it) provides companies with an annual occasion to be hyper-focused on their employees and express their gratitude in a public manner.
In today’s employee-centric world, where workers have many choices of where to lend their talents, it is important to reaffirm their decision to work for you.→ Read More
The cost of employee turnover is outrageously high. When a company loses a salaried employee, it can cost anywhere from six to nine months’ worth of the departed employee’s salary to hire a replacement. This means that if an employee is being paid $40,000 a year, the cost of everything from recruiting to training expenses will be around $20,000 to $30,000. In addition to costing your company a fortune, it can discourage talented employees from joining your organization. High turnover is one of the major red flags job seekers look for when considering a new employment opportunity.→ Read More
No longer a specialist relief pitcher called in to face a tough hitter, or a rarely used bench player padding stats in garbage time, employee recognition has become a widely recognized superstar when it comes to driving employee engagement. And with only 41% of employees recognized at their desired frequency, and 60% feeling their managers don’t recognize them in the moment, a huge opportunity exists for your business to leverage recognition to engage your employees.
While there are a variety of ways to help create an engaged workforce, many experts, including AON Hewitt and the Harvard Business Review, believe that recognition is the most important pillar of any employee engagement program.→ Read More
Before you start defining the elements of a healthy performance review process, it’s worth investigating how or where your process went wrong. Historically, performance reviews were created with the best of intentions and remained unchanged for centuries.
The idea that people are motivated by knowing where they stand within an organization gave birth to the “rank and yank” method of ranking employees into top, average, and poor performing tiers (and eliminating those at the bottom). This was popularized by Jack Welch, former CEO and Chairman of General Electric (1980-2001).→ Read More
Mindfulness by definition is, “the practice of maintaining a nonjudgmental state of heightened or complete awareness of one’s thoughts, emotions, or experiences on a moment-to-moment basis.” Seems simple enough, right?
However, achieving a state of mindfulness as defined above, while balancing the busy schedule of a working professional seems like another impossible task on the grand to-do list. According to the Global Wellness Institute, the health and wellness industry hit a record high of $3.4 trillion dollars in 2014, and that number continues to grow as more and more businesses seek to launch health and wellness initiatives of their own.→ Read More
When I entered the workforce in 1997, I wanted to find an employer that would offer me a long and fruitful career; a goal I shared with the Baby Boomer generation before me.
While this has been the experience of my wife, who has enjoyed 17+ years of employment with the company that recruited her out of college, I’ve worked for six companies in the almost 20 years since I graduated. One of the biggest things I’ve noticed? The social contract between employer and employee has changed.→ Read More
Management strategies have been evolving, over the last two five years, to favor more bottom-up measures to drive greater workforce productivity. While many Best-in-Class companies are retaining and using labor investment resources in payroll and compensation management, many of their peripheral Human Capital Management (HCM) investments are moving away from pure labor cost quantification to favor goal-based platforms in rewards and recognition. Are you currently offering incentives, such as rewards and recognition, to your employees?
With the inherent uniqueness of the individual in the corporate workforce, it is a virtual impossibility to find a one size fits all approach to incentivizing employees.→ Read More
Recently, there have been some eye-opening reports about the state of employee engagement, both here in the U.S. and globally. Aon Hewitt, in their 2017 Trends in Global Employee Engagement Study, found that engagement levels have dropped for the first time in five years and Gallup reported in its State of the American Workplace report that a full 70% of U.S. workers are not engaged at work.
But before we all get too breathless about these admittedly disconcerting engagement numbers, it’s important to remember that employee engagement is not an end in and of itself.→ Read More
Your workforce is increasingly made up of millennials; this is unsurprising – they’re the ones with the most contemporary skills, and with each passing year they become a larger percentage of the working world. With close to 10,000 baby boomers turning 65 every day, millennials now represent the largest subset of America’s workforce. Approaching these younger workers with the attitude and expectations of a coach, rather than the antiquated characteristics of a traditional “boss,” is key to maintaining their engagement.→ Read More
Are you one of those bosses who feels their employees should simply be happy to have a job at all? Unfortunately, some supervisors really do feel this way, particularly when the job market is tight. However, it’s an expensive point of view to maintain, especially in an economy that is nearing full employment: Discouraged employees are 87 percent more likely to quit, and you’ll spend a minimum of 21 percent of an employee’s annual salary on a replacement. To avoid this unnecessary expense, follow these five simple tips on keeping employee morale high:
1.→ Read More
“Whatever your life’s work is, do it well. A man should do his job so well that the living, the dead, and the unborn could do it no better.” — Martin Luther King, Jr.
You’re looking to expand your team. Congratulations on your company’s growth spurt! Now you want to find candidates that fit your company culture and bring the right expertise to the job. While you could just post to one of the huge job sites like Craigslist or Indeed, there are a number of other unique and creative ways to grab the attention of your future colleague, and here are a few…
Offer Rewards: Offer a financial incentive to your current employees to assist with finding their new office buddy who will go the distance.→ Read More
“We’re trying to build a culture of recognition.” We hear this all the time at Achievers. The thinking is, if people recognize each other for great work, their behaviors shift towards actions that drive value for the business. And that makes sense – what gets recognized gets repeated. Where companies tend to struggle is with adoption, consistency, and tracking and measuring ROI. But for the sake of this post, I’m going to focus on consistency, and on the importance of making recognition a habit through the use of a powerful psychological tool – triggers.→ Read More
Employee retention is a key goal for every company, but it’s important to drill down into this metric and make sure you’re doing a good job of identifying and keeping your top performers. These employees deliver 400 percent more productivity than the average worker, according to statistics published in Harvard Business Review (HBR). The researchers state, “Our workforce strategy goal should be to double down on retention tactics for high performers,” and further explain that, in many cases, managers aren’t meeting the needs of their top talent.→ Read More
It’s our favorite time of the year here at Achievers: Employee Appreciation Week! During this week the amount of love being sent throughout our organization gets cranked up to 11. We know that a simple “Thank you!” goes a long way – whether it’s a social recognition, monetary reward, or just a friendly high five – so we’d like to take this opportunity to say a very public “Thank you” to every Achievers employee for all their hard work, dedication, and passion.→ Read More
Promoting a consistent culture of recognition is an essential component to employee engagement, but who says you can’t step up your appreciation game every once in a while? A good celebration tends to incite a positive atmosphere that is almost tangible to the touch – and the positivity is infectious. People’s smiles get a little bigger, the laughs a little louder and the residual feel-good attitude can be felt for days after. What’s not to love about that?
In the world of employee recognition, Employee Appreciation Day is the be-all and end-all of celebrations.→ Read More
According to Bersin by Deloitte, “employee engagement” refers to, “An employee’s job satisfaction, loyalty and inclination to expend discretionary effort toward organizational goals.” The more engaged employees you have, the more positive results you will see – from both a bottom line and a corporate culture standpoint. It’s as simple as that. But as Gallup recently reported, a mere 13% of employees worldwide are engaged at work! And it’s not that much better here in the U.S., where only one in three employees are engaged at work.→ Read More
As a human resources professional or manager, you’re probably all-too familiar with the job-hopping ways of highly skilled employees who feel they can pick and choose the job they want. And that’s reflected in the fact that more than half of all business owners feel that competition for talent is stronger than it’s ever been. But there are a number of ways to attract and keep top talent, and to keep them happy and engaged while they’re with you. Offering an employee recognition and rewards program has proven to be one of the most effective ways to retain highly skilled workers and to build your company’s financial strength at the same time.→ Read More
Many of the emerging HR trends for 2017 are being driven by the millennial generation. Now representing the largest portion of the workforce, millennials value different things when it comes to their careers. What they want and what they look for — things like being recognized and making an immediate impact — have created a strong demand for employee engagement and recognition platforms that many leading companies are now adopting.
Employee recognition software linked to a corporation’s values can help incentivize employees while aligning performance with personal goals and values. → Read More
In today’s competitive market for talent, office culture is everything. With employees spending most of their time (some upwards of 50 hours a week) in the office, it’s should come as no surprise that HR leaders consider developing and nurturing corporate culture and employee engagement to be their number one challenge.
Luckily, you don’t have to reinvent the wheel to improve company culture. Initiatives that promote health, work-life balance, kindness and gratitude already exist and can go a long way in bolstering a positive office culture while also increasing engagement.→ Read More