In this week’s Ask Achievers, Jewel Celestine shares best practices for giving constructive criticism. Jewel is the Employee Success Business Partner at Achievers, where she develops and implements strategic HR initiatives pertaining to performance management, talent development, and employee engagement. She has been in human resources for the last ten years serving as a learning and development consultant, HR business partner, and HR strategist.
Dear Ask Achievers,
Our organization has praise down, but we seem to be struggling on the constructive criticism front. Comments often come across as mean-spirited, passive-aggressive, aggressive-aggressive, or not at all. Do you have best practices for delivering effective negative feedback? I want to make sure our staff is learning what it needs to grow without the drama or potential for abuse.
Constructive criticism is an art, and too often a neglected one. Recognizing positive behavior yields great results, but you’re right, it’s critical to correct negative behaviors, too. Here are some best practices I have seen used in effective workplaces: Read more →