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How to Engage Employees During the Holidays

The holiday season brings with it an elevated level of fun and excitement. Unfortunately, the holidays can be chaotic and stressful. All this excitement – and stress – can infiltrate your workplace and hinder morale, decrease productivity, and derail employee engagement. The holiday decorations, parties, and gift exchanges can all be quite overwhelming and easily distract your team.

Through all the hustle and bustle of this time of years, you can still find ways to reduce stress, boost employee engagement, and keep your team on track. Here’s a look at some ideas to enhance employee engagement during the holidays.

Celebrate Successes

The end of the year is the perfect time to look back over company successes. Review the company goals set at the beginning of the year and compare those goals to year-end results. Share the results with your employees. It’s vital that you remain transparent with your team by sharing the good and the bad, but always remaining positive about the future. Remember, your ultimate goal is to keep your team motivated and engaged, not to discourage them.

Take time to celebrate success for the year with your workers. This not only includes company goals that were met, but also look for other achievements, such as the number of new clients, increase in production, improvement in overall attendance, or sales numbers.

Recognize Top Employees

People crave recognition. They want to know they are appreciated for a job well done. Your workers are no different. They want to know that their time, dedication, and hard work is both recognized and appreciated. It’s best to make employee recognition part of the workplace culture all year round. There’s something about the holiday spirit; however, that makes it the perfect time of the year for special recognition.

This holiday season you should be deliberate about making employee recognition a priority. There are many ways you can do this, such as hand-written thank you notes, certificates, awards, social media recognition, and more. One great example is to transform your holiday party into an Employee Appreciation Day where your employees truly are the guests of honor. Use this time to honor your workers for their hard work and their commitment to the company.

Announce Company Goals for the New Year

According to a recent Gallup poll, less than half of today’s workers state that they feel connected to their employer’s mission. This disconnect isn’t because they don’t want to because this same survey shows that 83 percent of workers want to have meaning in the lives. Part of the problem is that employers aren’t sharing their core mission and values with their workforce effectively. With one year coming to an end and new year just around the corner, now is the time to share the company’s vision and goals for the new year with the entire workforce.

‘Tis the Season for Giving

The holidays are the time for giving – so catch the holiday spirit and reward your team. Rewarding your workers isn’t just about handing out gifts, it about creating an experience with your employees to make sure they know how much you appreciate their work. There are many affordable employee reward options, such as gift cards, food, extra paid time off, and more. Establish a recognition and rewards program where employees can choose the rewards that matter most the them.

Employee Volunteer Program

The holidays aren’t just about receiving – it’s about giving too. Many of your employees may want to volunteer but finding time between work and holiday activities may be difficult. You can help your employees out by creating a volunteer program that allows your workers to volunteer during work hours. Volunteering isn’t just good for your workers and the charities; it’s good for business too. America’s Charities calculates that businesses can save between $1,000 and $6,000 per employee by setting up an employee volunteer program.

Offer Flexible Scheduling

With the holiday season being so hectic, the last thing you may want to do is offer flexible scheduling. It’s important to realize, however, that your workers’ personal lives are just as busy as their work lives during the holiday season, which makes it difficult for them to maintain a healthy work-life balance.

Encouraging your employees to take time off or leave early to take care of some of the personal holiday responsibilities can help keep them more focused and productive at work. Research done by the American Psychological Association found that workers who remain positive can boost productivity by as much as 31 percent.

Set Realistic Year-End Goals

Several studies have linked unrealistic expectations in the workplace with increased stress. While there’s nothing you can do about some of the chaos brought about by the holiday season, you can minimize its impact on your workers. Understand that the end of November through December is going to be chaotic at work. More people will be taking off, and year-end task must be completed. Take proactive measures to prepare for the end-of-the-year by setting realistic goals that won’t overwhelm your team.

Don’t let the stress of the holiday season hinder employee engagement in your workplace. Instead, take steps now to plan a holiday season that not only will prevent your employee from becoming stressed and overwhelmed, but also will keep productivity and employee morale high. Learn how to develop employee engagement all year long, including the holidays, by downloading our employee recognition e-book now.

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About the Author

Diane Scheidler is a business focused Human Resources executive with significant functional experience in all areas of HR. She has worked in both early start-up and established high growth, Software and SaaS organizations supporting North American, LATAM, and European business units.

Diane is currently the Head of HR for Achievers, where she continually focuses on the employee experience, ensuring a culturally rich and engaging work environment.

Prior to Achievers, Diane has acted in a Sr. Leadership capacity to lead functionally diverse areas of Human Resources for employee populations ranging from 200 to well over 100,000 employees for Samsung Canada, Amazon Canada, Blackberry and Altana Pharma.

Diane currently holds a Master of Human Resources and Organizational Development degree from the London School of Economics and a Bachelor degree from the University of Western Ontario. Diane is also a Certified Compensation Professional.

 
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Wellness and Company Culture

5 Ways Wellness Programs Can Enhance Employee Engagement

Look up from your computer and take stock of the colleagues working around you, they might not be at their desks much longer  A recent Gallup study reports that approximately 51% of them [U.S. workers] are either actively looking for a new job or keeping an eye out for openings.

Some say it’s a people or a hiring problem, others chalk it up to the natural employee lifecycle. However, this career transience can be more properly understood as a consequence of poor company culture.

While companies spend billions of dollars and thousands of hours working on enhancing their consumer-facing brand, they spend a fraction of that on their employer brand.

Companies often neglect their “employee value proposition,” meaning they don’t spend enough time thinking about how to differentiate themselves from other companies in a job market that has seen increased competition for talented employees.

For a company to differentiate itself in this increasingly competitive market, it needs a laser-like focus on its employees. More than the just good of the company, your employees are interested in achieving work-life balance and seeing to their own personal well-being. They want to work for a company that values those things as well.

Work and life aren’t easily distinguishable from one another these days because every employee, from CEO to the newly hired intern, carries things with them from their personal lives into the workplace. The personal and the professional exist in symbiosis, neglecting one is doing a disservice to the other.

Invest in your team holistically. It doesn’t take a lot of time or money to make your team feel cared for in the place they spend nearly one third of their lives. Making this effort can increase employee retention, engagement, and attract new talent.

An investment in the well-being of your employees as individuals is an investment in the company itself. One of the best ways to show that your company is committed to its people just as much as it is to its customers and profits is by building a well-functioning wellness program.

Establishing an employee wellness program impacts more than just the individual, it creates a more productive, motivated, and engaged workforce. Don’t believe me? Here are five examples of how wellness can turn your company culture around, creating real business impact:

1. Goals

light bulb

Wellness programs are an effective tool to align company goals with the health and well-being of your employees. They clear a path for employees to incorporate their personal well-being into their work, as opposed to handling work and wellness as separate entities.

One of the main reasons that people don’t participate in wellness programs is because they don’t believe they have enough time (as many as 51% of employees according to an Economist Intelligence Unit (EIU) Study). However, it only takes a little creativity to align wellness goals with productivity goals, and this small effort will ultimately impact the business in a big way.

Starting with an easily accomplished task, such as setting reminders to break up screen time by taking a short walk, can establish momentum that will help build efficiencies into the work day and ultimately help to reduce burnout.

2. Morale employees working

It’s not a leap to suggest that the way an employee feels about their job directly impacts how they perform on the job. Morale and engagement are intertwined.

Around 70% of U.S. workers report not being engaged at work. In thinking about the colleagues I referenced in the opening paragraph, seven out of ten of them aren’t being utilized to their full potential. That’s disturbing.

Wellness initiatives can strengthen the commitment of the individual to the company. It’s a reciprocal relationship; employees who feel cared for are likely to match that feeling in commitment to the company – not to mention engaged employees perform 20% better than their counterparts.

If your office morale is low, don’t be afraid to get creative and try some out-of-the-box morale boosters.

3. Stress

employees

The presence of high amounts of stress in the workplace can make or break the relationship between employee and company. While a manageable amount of stress is healthy and motivates people to succeed, it can easily become overwhelming.

Stress presents itself in two forms, eustress and distress. The former pushes people to reach their goals and the other stifles production and growth. The root cause of stress for 80% of employees is work.

A wellness program that takes this into account and provides resources or activities to deal with high and sustained-stress situations can help identify and address negative stress before it becomes a problem. If stress does become a problem, it can lead to increased absenteeism and decreased productivity.

4. Relationships

employees

Fostering friendships in the office is beneficial both on a human level and as a good business decision. The Gallup study referenced above shows that about 20% of U.S. workers report having a best friend at work, which in itself isn’t that interesting. However, if employers could get that number up to 60%, the study posits that the resulting bonds would influence higher customer satisfaction and a 12% increase in profits!

The difference comes from a sense of being part of a team, rather than feeling isolated. Your employees will carry a greater sense of responsibility and purpose because they won’t perceive their work as only impacting them as an individual, but how it impacts the team, and company as well.

Offering activities that bring your team together outside of work can help foster closer relationships. Something as simple as sponsoring a company kickball or softball team can lead to seven times more engaged employees, and a more robust bottom line for the company.

5. Culture

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A commitment to wellness is a commitment to building a strong workplace culture, and it follows that caring for your team means caring for your business. A strong workplace culture impacts more than just your employees, culture seeps out into the interactions employees have with customers, partners, and the community. Engaged employees are also your best resource in attracting talent, they’re the ones most likely to be extolling the virtues of your company culture on sites such as Glassdoor and LinkedIn.

Your company’s biggest asset is the people that have bought into the company’s mission. Ignoring the needs of the people that keep the ship afloat is dangerous and might leave you swimming with your head just above water.

Has your company invested as much in its people as it can or should? If not, what do you think you can do to change that? Leave a comment and start the discussion!

For more information as to how wellness can impact employee engagement, click here.

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About the Author
Barron Rosborough
Barron Rosborough is a seasoned digital marketer and writer from Los Angeles, CA. He writes on topics ranging from wellness to leadership (and everything in between). He is currently the Digital Marketing Coordinator at SnackNation, a curated healthy snack subscription service for offices and homes.

 

 

 

 

effectively measure engagement

Employee Engagement: How to Measure What Matters

Recently, there have been some eye-opening reports about the state of employee engagement, both here in the U.S. and globally. Aon Hewitt, in their 2017 Trends in Global Employee Engagement Study, found that engagement levels have dropped for the first time in five years and Gallup reported in its State of the American Workplace report that a full 70% of U.S. workers are not engaged at work.

But before we all get too breathless about these admittedly disconcerting engagement numbers, it’s important to remember that employee engagement is not an end in and of itself. Engagement numbers do provide a window into the general well-being of your workforce, but more important than the raw numbers is how engagement ties back to desired business outcomes.

Say, Stay, Strive

Aon Hewitt, in an influential 2015 paper advanced the “Stay, Stay, Strive” framework for the variety of desired Employee Engagement outcomes. According to that model, engagement drives a variety of desirable outcomes, including increased employee advocacy and a more desirable employer brand, (“Say”), improved retention and tenure (“Stay”), and better overall performance (“Strive”):

“One manager may have an employee who is incredibly hardworking but needs to say more positive things about the company due to his/her network impact on peers. Another manager may have employees who generally seem positive about the company and committed to staying, but need to ramp up individual effort toward the new performance behaviors required by an organizational transformation.”

So it really isn’t just about the score, it’s about understanding what you need to measure in order to achieve the desired business outcome.

Are You Measuring What Matters?

Do you know how well your engagement programs are working? How about the connection between programs that engage employees, such as employee recognition and rewards, and your desired business results?

Employee engagement has become a cornerstone and calling-card of today’s most successful businesses. But instituting a haphazard or incomplete engagement initiative can often lead to more problems than solutions, as employees dutifully fill out their surveys but nothing ever seems to come of it.

Successful employee engagement programs should tie back to specific organizational goals, help to align employee values with company values, and ultimately — drive improvements in overall performance. Studies have shown that highly engaged employees are:

  • 21% more profitable;
  • 17% more productive, and;
  • Enjoy 20% higher sales than industry peers with average engagement.

Whether your measure for success is better employee retention, improved alignment with company goals, or increased revenue, your journey begins in first knowing what to measure and how to do it well.

An engaged workforce is almost always a profitable workforce. According to Gallup, companies with a well-defined culture of recognition and commitment to employee engagement have been shown to outperform their peers by 147 percent in earnings per share. Learning how to measure engagement – and what to measure – are the first steps towards realizing the engagement advantage. By measuring engagement in a number of ways and against a number of different metrics, companies can then learn what actions they need to take to improve in this important area of differentiation.

What you’ll learn

Having a better understanding of what makes your organization tick can help you find a competitive edge that you didn’t know existed. In our new eBook, “Employee Engagement: Four Places to Start Measuring What Matters,” we provide four ways to effectively measure the results of your engagement programs to ensure success in areas critical to your business – such as employee retention, performance against goals, and alignment with company values. Download the eBook now and begin learning how to measure what matters!

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About the Author

Josh Danson

Josh is Director of Content Marketing at Achievers. An accomplished marketing and communications professional with more than 20 years’ experience in the fields of marketing and PR, Josh worked as a press secretary on Capitol Hill before moving West, and from politics into PR – and on into content marketing. Josh graduated with High Honors in History from Kenyon College and lives in San Francisco with his wife and 9 year-old daughter. In addition to work and family, he is passionate about music, politics and fly fishing (not necessarily in that order).

 

 

 

New Hires Engaged Employees

Turning New Hires into Engaged Employees – 3 Quick Tips for Success

Studies on turnover estimate that every time a business replaces a salaried employee, it costs 6 to 9 months’ salary on average. For an employee making $40,000 a year, that’s $20,000 to $30,000 in recruiting and training expenses. Providing a competitive compensation and benefits package is important, but in today’s market, retention also requires making new hires feel engaged, aligned and connected from Day 1.

With this in mind, we offer three quick tips to think about when bringing people onboard your organization.

1. Promote affiliation with people from the start

SHRM shared the reasons new hires leave so soon included the expected, like lacking in clear guidelines on responsibilities and wanting better training, as well as some less intuitive factors. For instance, 17% said a friendly smile or a helpful co-worker would have made the difference between staying and going, and 12% wanted to be “recognized for their unique contributions.” Employees today, especially millennials, like to connect and collaborate, and that is especially true of millennials, yet the Aberdeen Group found that only 32% of organizations provide opportunities for peer networking. This represents a clear missed opportunity and one that can be easily remedied with a mentoring or “buddy” program.

Conclusion: Providing early opportunities for peer networking and social recognition are critical to retention.

2. Look beyond money to drive desired behaviors

According to a frequently cited Kepner Tregoe study, 40% of employees felt that that increased salaries and financial rewards were ineffective in reducing turnover. Employee behaviors today are driven less by financial incentive and more by aligning their personal values with company goals in order to endow their work with a greater sense of meaning. Meeting these seemingly less-tangible needs can be accomplished through a formal recognition and rewards program, along with frequent manager feedback and opportunities to connect with new team members.

Conclusion: Aligning employees’ personal values with company goals through recognition programs and frequent feedback is more likely to drive successful behavior.

3. Develop an onboarding system that engages quickly

Do you think of employee recognition as something only for employees who have been with the company for some time? More and more leading organizations are realizing that optimizing the workplace for employee retention requires integrating new employees into their recognition programs right from the start. By encouraging participation in an organization’s recognition program from the outset, employers can insure that new hires embrace and contribute to the company’s culture of recognition. To do this, employers can build training on the company’s rewards and recognition platform into employee onboarding programs and by not waiting until the employee has been with the company for an extended period before recognizing desired behaviors.

Ideas for early recognitions include recognizing new hires for how quickly they get up to speed on their new job responsibilities, how well they are connecting with their new co-workers, or how frequently they participate in culture-building activities. In order to reinforce a culture of recognition and achieve ongoing employee engagement as a result, recognitions should be frequent, meaningful and tied to company values. In fact, Gallup recommends at least every seven days.

Conclusion: Engage employees and integrate them into the company’s culture of recognition from day one through recognitions given early and often.

New hires are more likely to decide to stay with your organization when they feel appreciated and welcomed by their peers. Millennials especially, projected to make up more than 50% of the workforce by 2020, embrace peer networking and social recognition. Setting up new hires for success through early participation in a company’s culture of recognition is good for employees and good for the organization.

Learn how to build a culture of recognition by downloading our eBook: Recognition Culture: The MVP of Employee Experience.

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