Ericsson is a world leader in communications technology and services with more than 2.5 billion subscribers around the world relying on the networks they manage, every day.With already outstanding employee engagement scores, the Dallas headquartered organization sought to consolidate its many manual recognition programs into an enterprise-wide, cloud-based platform. Ideally, the system would enable the HR team to automate recognition among employees, track program spend, and use program data to link recognition to business results.