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Customer story
Discover Financial Services Customer Success Story
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Topics Covered:
Rewards and recognition
As a tenured and trusted financial services brand in the U.S., Discover is a pioneer of global payment and personal banking solutions.
With the majority of its 17,000 employees in customer facing roles, Discover is an organisation committed to facilitating exemplary customer experiences through differentiated employee experiences. Driven by their employee and customer-centric mindset, Discover sought out a recognition and rewards partner that would help them to:
- Create a global solution with a consistent employee experience
- Offer employees a user-friendly, interactive, and integrated recognition tool Enable their managers, particularly in call centres, to efficiently and consistently recognise their teams
- Generate highly visible recognition moments
- Deliver meaningful rewards
To learn more about Discover’s journey to selecting Achievers as their recognition and rewards partner and the positive business impacts that followed, access their case study.