Back to webinar Webinars / Evolving Recognition to Drive Culture Change and Growth Live Webinar Evolving Recognition to Drive Culture Change and Growth From moments that stay with an individual for life to building resilient teams and inspiring exceptional customer service, employee recognition touches every part of the organisation and causes a ripple effect that transforms culture. Research shows that only 22% of employees feel capable of managing unexpected challenges at work, but that number rises to 39% when they’re meaningfully recognised. Strategic recognition goes beyond a thank-you program, building employee loyalty, reducing turnover, and helping employees see not just where they are, but where they could grow with the organisation. Join Achievers’ Kristian Gaetano as he sits down with leaders from Sun Life, Prisma Health, and Seattle’s Children Hospital for part 3 of the Employee Recognition Masterclass series. This engaging panel discussion will explore the different ways recognition helps solve critical business challenges, close culture gaps, and reinforce shared values and resilience during periods of organisational change. Join us to learn Actionable advice for starting or scaling a culture of recognition that drives long-term success How Sun Life, Prisma Health, and Seattle Children’s Hospital are integrating HR systems to solve critical workforce and business challenges Ideas for embedding recognition across multiple areas of the organisation, employee experience, and customer experience From moments that stay with an individual for life to building resilient teams and inspiring exceptional customer service, employee recognition touches every part of the organisation and causes a ripple effect that transforms culture. Research shows that only 22% of employees feel capable of managing unexpected challenges at work, but that number rises to 39% when they’re meaningfully recognised. Strategic recognition goes beyond a thank-you program, building employee loyalty, reducing turnover, and helping employees see not just where they are, but where they could grow with the organisation. Join Achievers’ Kristian Gaetano as he sits down with leaders from Sun Life, Prisma Health, and Seattle’s Children Hospital for part 3 of the Employee Recognition Masterclass series. This engaging panel discussion will explore the different ways recognition helps solve critical business challenges, close culture gaps, and reinforce shared values and resilience during periods of organisational change. Speakers Kristian Gaetano Chief Operations Officer, Achievers Olga Bromberg Director of Enterprise Total Rewards, Sun Life Nicole Sikora Heschong Director of Employee Experience and Recognition, Prisma Health Faraah Hassan Program Manager – Engagement and Retention, Seattle Children’s Hospital Kristian Gaetano Chief Operations Officer, Achievers As the Chief Operations Officer at Achievers, Kristian Gaetano leads all post-sales functions, ensuring customers receive exceptional experiences and long-term value. This includes Customer Success & Account Management, end-user support (contact centers, technical support, and fraud), Professional Services & Implementation, and the Global Rewards Marketplace (eCommerce experience, supply chain, and fulfillment to over 190 countries globally). His focus is on delivering for customers, building a world-class team, and driving customer retention and growth. Since joining Achievers in 2011, Kristian has held leadership roles including Director of Customer Success, Senior Director of Revenue Operations, and Chief Transformation Officer. He began his career in HR with Grant Thornton, Vale Inco, and the Rotman School of Management before joining Achievers to support its mission of Changing the Way the World Works. Olga Bromberg Director of Enterprise Total Rewards, Sun Life Olga Bromberg is a seasoned compensation professional, with extensive experience in managing and optimizing rewards and recognition programs. Currently serving as the Director of Enterprise Total Rewards at Sun Life, Olga oversees global recognition programs, as well as various enterprise-wide compensation initiatives. Her role involves driving engagement, developing metrics, and ensuring governance and compliance. Prior to her current position, Olga has held several key roles at Sun Life and prior to that at CIBC and Korn Ferry (previous Hay Group Ltd.) all with a focus across compensation. Nicole Sikora Heschong Director of Employee Experience and Recognition, Prisma Health Nicole Sikora Heschong serves on Prisma Health’s Human Resources team as Director – Employee Experience and Recognition. In this role, she drives culture change by directing recognition systems and employee experience projects; overseeing the AskHR service line serving 32,000 team members; and designing data-informed programs to improve information flows and strategic messaging. She is passionate about recognition’s role in performance management, organizational development, and well-being. Nicole has more than 25 years of strategic communication experience. Past roles include economic and community development; business and culture journalism; award-winning change management communication in the health care and financial services industries; and professional consulting. Faraah Hassan Program Manager – Engagement and Retention, Seattle Children’s Hospital Faraah Hassan is a dedicated Program Manager at Seattle Children’s People & Culture department, specializing in employee engagement, retention, and workplace culture. With a passion for fostering inclusive environments, Faraah develops strategies to reduce workforce turnover, enhance staff recognition, and improve overall employee satisfaction. She oversees the WAVE appreciation platform and collaborates on the Family Kudos app to boost morale. She also leads organization-wide events ensuring meaningful community engagement. Through data-driven insights and strategic collaboration, she supports leadership in creating policies that promote thriving workplace culture. 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