Seattle Children’s Hospital boosts engagement with recognitions from patients via Achievers API

Seattle Children’s Hospital, a top-tier pediatric medical center renowned for its excellence in care, continually strives to enhance its service and support. Known for its dedication to treating complex and rare conditions, the hospital has earned its place among the nation’s leading pediatric institutions. 

Seattle Children’s Hospital took a significant step forward by partnering with Achievers to launch the “Wave” recognition and rewards program. Wave was pivotal in fostering staff engagement, especially during challenging times. With real-time recognition, points-based rewards, and custom celebration cards, the program transformed how the hospital appreciated its staff. 

Seattle Children’s Hospital further innovated by integrating patient feedback into their recognition system using Achievers’ API. This approach allowed patients to directly acknowledge all caregivers involved in their care journey, leading to a remarkable 10% increase in employee engagement. 

Curious about how this strategy enhanced staff morale and patient experience? Discover the full story and the innovative tactics that drove a vibrant culture of appreciation. 

Download the full case study now to explore how Seattle Children’s Hospital redefined staff recognition and achieved a significant boost in employee engagement.