In this case study, you’ll see how Shop Direct implemented a digitally focused, scaleable solution that would align the entire organisation to the company purpose and organisational values and behaviors. A robust and intuitive solution that would support their most important asset, their people, through this intense period of change.
You’ll learn that Shine, Shop Direct’s program, has become a verb in the halls of the business and this is no surprise considering the activation rate is an impressive 97% and they see an average of 7.6 recognitions per month per employee.
With the key objective of increasing employee engagement to drive business performance, Shop Direct has seen a 17 point increase in employee engagement.