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Are you letting down your managers?

Updated on August 29, 2023

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Topics Covered:

Manager effectiveness

Key Takeaways

Did you know only 28% of employees would recommend their manager, and just 29% of managers feel truly supported to grow as leaders? The good news: HR can change that.

Manager effectiveness plays a huge role in boosting engagement, productivity, and retention. While many employees feel let down by their managers, the right leadership can make all the difference.

Supported managers feel more confident

When managers feel backed by their company, their confidence skyrockets. Leaders who feel supported are nearly 3x more likely to believe in their own managerial skills. That confidence? It translates directly into stronger leadership and better outcomes for the entire team.

Supported managers feel more confident in their skills as a manager

How can HR support managers to be better leaders?

The secret to great managers? Consistent, thoughtful support. Managers who get training at least quarterly are 46% more likely to feel supported compared to those who get training just once a year — and 3x more likely than those who’ve never had any.

So, what can HR do to boost manager effectiveness? It’s all about the basics: regular training, meaningful recognition, ongoing coaching, and clear paths for professional growth. These are the building blocks of effective leadership — and they can be measured and improved.

More frequent training increases feelings of organizational support for managers

Here’s the thing: Improving manager effectiveness doesn’t just make managers feel good — it moves the needle on engagement, productivity, and commitment. When organizations raise their manager net promoter score (mNPS) by just 10 percentage points, the impact on business outcomes is undeniable.

Unlock the secret to manager effectiveness

Want to dive deeper? Download the manager effectiveness infographic to discover how HR can make strategic changes that help managers lead better, driving engagement, retention, and performance.

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Profile image of author: Caitlin Nobes

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How Companies are failing managers and teams

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