Live Webinar
Driving Behaviour Change at Scale with Recognition: Insights from Coles Group
During periods of growth, transformation, and new ways of working, employees often feel uncertain and unclear on what’s expected. While metrics like productivity and ROI show what’s happened, they don’t tell you whether the right behaviours are actually taking hold.
In this webinar, we’ll explore how recognition can become a real-time tool for reinforcing priorities, aligning behaviour to strategy, and creating clarity across complex organisations. Drawing on Achievers Workforce Institute insights and real-world examples, we’ll show how organisations use recognition data to understand what’s working, where change is sticking, and where leaders need to step in.
Join Achievers’ Global Head of Recognition and Rewards Insights, Emma Harvie, and Coles Group’s Head of Performance and Rewards, Daniel Erwin, for a practical discussion on using recognition to drive behaviour change at scale, especially during times of business transformation.
Join us to learn
- How recognition can drive behaviour aligned to business priorities, not just sentiment or morale
- Why recognition is uniquely effective in complex, distributed, and diverse environments
- How leaders use recognition signals to course-correct transformation before outcomes slip
During periods of growth, transformation, and new ways of working, employees often feel uncertain and unclear on what’s expected. While metrics like productivity and ROI show what’s happened, they don’t tell you whether the right behaviours are actually taking hold.
In this webinar, we’ll explore how recognition can become a real-time tool for reinforcing priorities, aligning behaviour to strategy, and creating clarity across complex organisations. Drawing on Achievers Workforce Institute insights and real-world examples, we’ll show how organisations use recognition data to understand what’s working, where change is sticking, and where leaders need to step in.
Join Achievers’ Global Head of Recognition and Rewards Insights, Emma Harvie, and Coles Group’s Head of Performance and Rewards, Daniel Erwin, for a practical discussion on using recognition to drive behaviour change at scale, especially during times of business transformation.
Speakers
Emma Harvie
Global Head of Recognition and Rewards Insights, Achievers
Daniel Erwin
Head of Performance and Rewards, Coles Group
Emma Harvie
Global Head of Recognition and Rewards Insights, Achievers
As Global Head of Recognition and Rewards Insights at Achievers, Emma Harvie helps organisations around the world turn data into action, designing recognition and reward strategies that build stronger cultures, deeper engagement, and measurable business impact. Her work sits at the intersection of research, strategy, and human experience. Emma leads global studies such as the Achievers Workforce Institute State of Recognition report, uncovering trends that shape the future of work and advising leaders on how recognition can drive performance, retention, and belonging at scale.
With more than a decade in employee experience and workforce strategy, Emma is passionate about connecting the science of recognition with the art of leadership, helping CHROs and HR teams create workplaces where people feel seen, valued, and inspired to do their best work.
Beyond Achievers, Emma is a committed advocate for gender equity as a Chapter Member of UN Women Australia and member of the Achievers Women’s Network, working to advance inclusion and belonging in every organisation she partners with. Emma has presented at leading conferences around the world including Gartner HR Symposium, HR Tech Fest, Total Rewards Asia, From Day One, and the National Rewards Group Conference, and facilitates thought leadership and roundtable discussions and webinars across APAC, North America, and EMEA. She believes recognition is more than a moment — it’s a movement that fuels culture, performance, and human connection.
Daniel Erwin
Head of Performance and Rewards, Coles Group
A broadly experienced, commercially focused, deeply curious and people-centred strategic HR and business leader, Daniel brings extensive experience driving change, agile & digital transformation, strategic business partnering, employee experience (from hire to retire), and the management of Employee Relations & Industrial Relations matters. He has worked across a wide range of industries, including Retail, eCommerce, Sports, Entertainment, Technology , Consultancy, IT, Automotive and Professional Services. His philosophy centres on creating a positive work environment and empowering people to perform at their best.