Live Webinar
Leading Connected Teams and Driving Sustainable Performance Through Change
Just 22% of employees believe they have access to the growth opportunities, resources, and tools required to perform at their best. This lack of enablement is symptomatic of a larger issue: managers are not consistently creating the conditions for success. Leadership gaps in recognition, communication, and development are compounding the disengagement problem.
Join Achievers’ Bianca West and leaders from Organic Valley and Bayhealth for a conversation on how very different organisations are breaking down silos and strengthening collaboration across employees, managers, and leaders while building cultures that support both people and performance. Through real-world examples, they’ll share how they are improving transparency, empowering managers, and creating workplaces where teams stay engaged, accountable, and motivated to do their best work.
Join us to learn
- How Organic Valley and Bayhealth use frequent recognition to reinforce their organisational mission and boost cross-team engagement
- Proven strategies leveraging recognition to reach frontline employees across shifts and locations
- Practical tips to secure leadership buy-in and drive participation in your recognition program
Just 22% of employees believe they have access to the growth opportunities, resources, and tools required to perform at their best. This lack of enablement is symptomatic of a larger issue: managers are not consistently creating the conditions for success. Leadership gaps in recognition, communication, and development are compounding the disengagement problem.
Join Achievers’ Bianca West and leaders from Organic Valley and Bayhealth for a conversation on how very different organisations are breaking down silos and strengthening collaboration across employees, managers, and leaders while building cultures that support both people and performance. Through real-world examples, they’ll share how they are improving transparency, empowering managers, and creating workplaces where teams stay engaged, accountable, and motivated to do their best work.
Speakers
Bianca West
Director of Customer Success, Achievers
Sarah Jaiteh
Employee Engagement Specialist, Organic Valley
Brittany Kern
Leadership & Organizational Development Specialist, Bayhealth
Bianca West
Director of Customer Success, Achievers
Bianca West is a Toronto-based Customer Success leader with 13+ years of experience driving growth, building teams, and shaping strategy in fast-scaling, global environments. She spent seven years in London, UK, establishing her company’s EMEA Customer Success function from the ground up, before returning to Toronto in 2025 to partner on how the organization delivers value to Enterprise customers. Her leadership philosophy centers on structure, trust, and inclusive, people-first cultures that unlock meaningful results. She is passionate about driving impact and connecting with others who are building bold, transformative solutions.
Sarah Jaiteh
Employee Engagement Specialist, Organic Valley
Sarah Jaiteh is an Employee Engagement Specialist at Organic Valley, where she has spent the past 10 years focused on strengthening connection, culture, and employee experience across the cooperative. With more than 22 years at Organic Valley, Sarah brings a deep understanding of the organization, having served in a variety of roles throughout her career.
Her long-standing commitment to Organic Valley gives her a unique perspective on the evolution of the cooperative and the importance of values-driven engagement. Sarah is passionate about creating spaces where employees feel connected, heard, and proud of the cooperative they support, and she enjoys sharing practical insights rooted in lived experience and long-term relationship building.
Brittany Kern
Leadership & Organizational Development Specialist, Bayhealth
Brittany Kern serves as a Leadership & Organizational Development Specialist with Bayhealth, the largest not-for-profit health system in central and southern Delaware. She has been with Bayhealth for almost 8 years working on organizational initiatives related to employee engagement, reward and recognition, employee and physician growth and development, and more. In her role, she also serves as a Gallup-certified Strengths coach, focusing on helping Bayhealth team members become the best versions of themselves. She uses her strengths to connect with people and help them lean in to their personal 'why.' She is currently pursuing a Masters in Management with a focus in Organizational Leadership.