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Questions about your recognition platform? Submit a request as a member or program admin and connect with the right support team.
What to expect:
- A unique case ID will be created based on your request
- You will receive an email confirmation with your case ID
- Your request is reviewed and routed to the appropriate Achievers support team
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Technical support for members
Reach out by phone:
1-888-676-4687 (US and CAN) 1-800-953-2782 (MEX)
For other countries, log in to your platform and select “Help” from the menu.
Email support:
Access support within your platform
Log in to your Achievers platform and select “Help” within your account menu.
Customer support for Program Admins
Reach out to your Customer Success Manager
If you’re a Program Administrator, please reach out to your Customer Success Manager directly with any questions.
Need help finding their contact info? You can access it within your login portal.
Global offices
Reach out to local customer, service and sales support from one of our three global head offices in North America, Europe or Asia/Pacific.
Australia & Singapore
Office address
Suite G01, Ground Level,
1-11 Gordon Street, Cremorne, VIC 3121,
Australia
Australia
Achievers Solutions (Australia) Pty Ltd
ABN
25 132 738 633
Singapore
Achievers Employee Engagement Solutions Singapore Pte Ltd
Company number
202025659R
North America
Office address
99 Atlantic Ave., Suite 700, Toronto, ON
M6K 3J8, Canada
1-888-622-3343
Canada
Achievers Solutions Inc.
Corporation number
1259629-6
United States
Achievers LLC
FEIN
27-1730740
UK / EMEA
Office address
81-87 High Holborn, London WC1V 6DF, United Kingdom
+44 8000 318242
United Kingdom
Achievers Solutions UK Ltd
Company number
12747108
Registered in England