ACE 2016: Speaker Roster and Session Tracks Announced for 7th Annual Achievers Customer Experience Conference

**SAN FRANCISCO, CA and TORONTO, ON – August 2, 2016** – Achievers, an industry leader in employee recognition and rewards solutions, today revealed key details of its annual Achievers Customer Experience (ACE) conference, which will be held in Toronto from September 13-14, 2016. Now in its seventh year, the event has been hailed as an informative, innovative and influential forum on employee engagement and recognition in North America.

“Many businesses today are looking for new ways to drive employee engagement in the pursuit of greater business success. At ACE, we bring together top industry experts and leading luminaries to share best practices that can be used to change the way the world works,” said David Brennan, Achievers general manager. “We are thrilled with the caliber of thought leadership, real-world insights, and hands-on training opportunities that will be made available to our attendees. With its networking opportunities, insights into Achievers’ latest product enhancements, and educational case studies, there is something for everyone at ACE 2016.”

Designed to deepen attendees’ understanding of employee engagement and what program success looks like, ACE features three session tracks led by established thought leaders, HR industry strategists, and Achievers experts. Customizable for attendees’ unique interests and needs, the three tracks are:

**-Aspire:** Showcasing expert advice from forward-thinking minds in HR and business, this thought leadership track challenges attendees to shift their everyday mindsets and aspire to greatness.

**-Achieve:** Attendees will hear real-world examples from companies and practitioners like them who are using the Achievers platform to elevate engagement and recognition programs to accomplish brilliant business outcomes.

**-Accelerate:** Learn from power users and product experts how technology is accelerating recognition and engagement program success. Get an inside look at the latest enhancements, integrations and features that are driving adoption, usage and insights.

The program is also designed to inspire with three exceptional keynote speakers: award-winning journalist, Joan Lunden; on-air personality, Mel Robbins and best-selling author, Spencer West. In her keynote, “Fostering Leadership & Achieving Dreams,” Lunden will draw on more than 30 years of journalistic excellence — including nearly two decades on Good Morning America — to highlight ways that attendees can achieve success and balance in life. Currently one of CNN’s most popular on-air commentators and opinion writers, Robbins will present the interactive and motivational session, “The Five Second Rule: Achieve Breakthrough Performance in your Career & Life.” Spencer West, whose book, Standing Tall: My Journey chronicles his life after losing both legs from the pelvis down at the age of five, will share his mesmerizing story of overcoming obstacles to summit Mount Kilimanjaro, using his personal experiences to motivate attendees to find opportunity in their own challenges.

In addition to the keynote speakers, ACE also features provocative and stimulating breakout sessions with HR thought leaders, including:

**Andrew Sykes, Founder and President, Habits at Work:** Sykes, president of Habits at Work, will discuss the role of pivotal habits in creating thriving (healthy, happy and secure) employees and the “dose value” of these pivotal habits on performance at work.

**Aimee Lucas, Customer Experience Transformist & Vice President, Temkin Group:** Lucas will explore the connection between customer experience (CX) and employee engagement (EE) and share proven EE tactics that have yielded positive CX results at other organizations — including how employees are incented, recognized, and celebrated.

**Bobi Seredich, Co-Founder of The Southwest Institute for Emotional Intelligence:** Seredich’s highly interactive workshop, based on research around Emotional Intelligence and Stephen Covey’s Speed of Trust, is designed to engage HR leaders at all levels and help them to strategically identify and close trust gaps in their organizations.

Taking place the evening before the official start of the conference — but also not to be missed — is the Achievers 50 Most Engaged Workplaces™ Awards Gala on Monday, Sept. 12, at the Steam Whistle Brewery in downtown Toronto. Honoring this year’s winners, the gala will celebrate our list of the top 50 employers in North America for their leadership in finding innovative ways to make engagement, alignment and recognition a foundational piece of their workforce enablement strategy.



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