Upcoming Events & Webinars
Achievers: Driving a Culture of Customer Excellence through Employee Engagement
Mazher Ahmad, Global Head of Talent Acquisition & Organizational Development, Ortho Clinical Diagnostics
Ortho Clinical Diagnostics has been harnessing the power of re-imagination to transform in vitro diagnostics for more than 75 years. As a trusted partner to hospitals, hospital networks, blood banks, and labs around the world, it is seeking to fulfill its simple purpose: to improve and save lives with diagnostics. After becoming a fully independent company from Johnson & Johnson in 2017, Ortho is now tackling its next great challenge – becoming an organization obsessed with Customer Excellence.
In this session, Mazher Ahmad, Global Head of Talent Acquisition & Organizational Development will share Ortho Clinical Diagnostic’s current journey of transforming its culture to one of customer excellence, by focusing on the employee experience. Through a worldwide effort to better understand and map the pain points and moments of truths for its global employees, Mazher will provide insights, learning and strategies for how to lead a culture shift through specific, actionable steps, which can benefit leaders of organizations of any size.
Learnings and Takeaways:
- Define actionable strategies for deepening an understanding of the end-to-end employee journey and experience
- Provide insight and specific steps to apply employee engagement insights to transforming an organizational cultureLess
WaW: Winning the Talent War: How Engagement and Wellbeing Extends Past 9-5
HR Leaders are facing unprecedented challenges, making a competitive edge elusive. Many believe they have a productivity, innovation, or product issue, yet most organizations have missed the root cause. The truth is, they are facing a talent crisis. Failing to attract, retain, and engage the right people is costing businesses and teams greatly, both in terms of dollars wasted and opportunities missed. With increasing external threats, rampant commoditization, a growing conversation around Total Rewards and generational shifts, the problem is only becoming worse.
Through years of extensive research and practical experience, Eric Termuende has developed a systematic approach to winning the talent war. In this inspiring and actionable webinar, Eric takes the audience on an unforgettable journey, awakening leaders to fresh approaches to sustainable success. He reveals three counterintuitive and extremely powerful steps to boosting performance, beating back competitive threats, and driving long-term value.
You’ll learn how to:
Embrace a radically new approach to recruiting, boosting success rates dramatically
Uncover the biggest myths and blockers of fully-engaged talent
Increase retention of top performers, while having low-performers self-select out of the organization
Eradicate and replace ‘empty values’ with authentic experiences
Become armed for battle with practical tools and takeaways to put into immediate action, including:
The most unusual job description, which will yield the exact talent fit for your team
How to differentiate your story to new candidates and existing team members as well
A next-practice approach to harness employee ownership, buy-in, and engagement
Discover unique connection points between talent and leadership, thereby driving loyalty, trust and performance