New Relic’s global recognition program connects and celebrates employees globally

New Relic is a San Francisco-based observability company that empowers engineers with a data-driven approach to planning, building, deploying, and running great software. Their Achievers employee engagement program, Relicnition, was launched to over 2,300 employees who are spread across 19 countries.

What was most important in a recognition program for New Relic?

• Accessibility to our entire global employee population

• Visibility of work regardless of location

• Connection of employees across multiple countries

• A fun and accessible way for employees to connect with each other by sharing wins

• Support for high-performers through recognition

Unique ways New Relic is using their Achievers program

• Exploring ways to evaluate how the use of Relicnition correlates with trends around hybrid work

• Use the Achievers program to reinforce their five core values and increase visibility of the values in a primarily remote workplace, helping to reinforce a shared culture. With fewer people experiencing our physical offices, it’s increasingly important to showcase our values in digital spaces like Relicnition.

Favorite features of their Achievers program

• Accessibility: Achievers allows for democratic access to connection and celebration.

• Connection: The ability to boost recognitions and milestones helps foster a supportive workplace.

• Visibility: Managers can see who/what is being celebrated for which projects, and those insights provide leadership with a unique view into work that’s happening across multiple teams and regions.

• Inclusivity: The global nature of their Achievers program means that every employee has access to Relicnition, regardless of location — especially important to this company since their workforce spans multiple countries.

• Reinforcement of values: Being able to tie recognitions to core values helps reinforce key behaviors that are essential to their success as a business. With so many remote and global workers, New Relic can rely on Relicnition to highlight company values and associated desirable behaviors — They have also created special badges to reinforce employee experience campaigns. For example, for Career Week, they created a “grow your career” badge and encouraged employees to recognize peers or managers who had helped them to develop new skills or gain new experiences.